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Customer Ratings & Reviews

Your price for this item is $189.00
The comparable value price is $219.99

Customer reviews

Rating 4.5 out of 5 stars with 294 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 294 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price and lightweight machine with 14" screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. Good for browsing and watching video.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it....... so smooth and gud looks , slim and so on

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great computer perfect for the things I need to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great starter comp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my kiddo to work on little art projects

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase,enjoying my device as we speak,

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for basic work but lacks ram for faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. My son is able to do his college course without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Impressive delivery and knowledgeable team!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard at the beginning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, it was kind of hard to start. It’s still sitting there. I haven’t even finished. It takes too long and I’m kind of busy because of the holidays I suppose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop for Kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend's son who wants to practicing keyboard and word processing. Not for gaming or heavy usage like photoshop and stuff.. Youtube is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFE IS HAPPY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife. She takes lots of pictures. With 128 GB of storage, she will crop the picture and save them on lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer- better service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I wanted it to do. Staff were helpful in my product selection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Great value for starter notebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook is a great starter notebook for beginners and school aged children. Easy to use. Great value for the price. Battery life could be better but, you get what you pay for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'm getting what I paid for and that's not much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, i couldn't actually get into the computer until I set up a windows account. The updates took 28 hour to complete the updates, WHY??????? Just to get into the machine I had to set up a windows account, why would I need to go through an additional number of hopes I have to give out even more information and have to maintain a whole other account , and I wasn't enthusiastic about setting up in the first place. The system layout makes absolutely no sense. I've tried setting up a password twice and both times it just sent me to a random youtube video. I tried looking for an instruction manual on the computer and it literally sent me to a website. Would it be too much to ask to have the owner's manual on the computer for offline use. It was a black friday deal, let's just say i'm getting what I paid for.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop to have for small tasks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for entertainment purposes and talking to friend or interview for jobs. Its just more on the slow side when you doing multiple things at the same time so I wouldn't use it much for work. Much be better for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t order from anywhere else quick order process quick delivery awesome service BBY! As for HP there’s none better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for online use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mainly used for online use, searching on the web and google docs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop comes in handy, its slow to a certain extent but it gets the job done of what I need to do. Its nice to carry around from place to place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup to my other laptop. Have not had to use it much so far. Was easy to set up initially and transfer data from other laptop to this one.

    I would recommend this to a friend
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