Customer Ratings & Reviews

Had issues with linking up to Microsoft and went back to Best Buy and did not receive support. Was told "It's not our problem". Was very disappointed with that response.

Im not happy with this computer. It takes a long time to start. Doesnt hold a charge. Its very fast. You get what you pay for.

I bought a laptop June 13,2025 I used it maybe 8 hours and the day of the return dead line the screen has what looks like water spots on it. Now I pretty much just threw $150 away because they are saying I’m outside the window.

Not the best computer, but I can’t complain to its defense I tried downloading war thunder on it and that’s what killed it. It still runs. It’s just laggy which I have to delete war thunder off but it’ll be great for school

Had to return this laptop. As soon as you save anything on it, it gives you an error not enough storage space. I purchased a hard drive and it still didn’t work properly.

It is very slow and lags really bad. It was supposed to be used for school and doesn’t work for what it’s needed for

This computer is significantly slower for loading internet pages and booting up as compared to my previous HP lap top--but NOT as slow as DOD laptops I have used

Necessary to return for personal vision reasons. Needed clearer key colors.

If your trying to game or do any other stuffthis is not the laptop is it so slow and weak even having barely any tab it don’t work tris I know the review look good but just save your money

It does what it can but if you have money pay the extra for a better piece. Over heats easily and is so slow.

The speakers and microphone have ussue otherwise not bad experience

The computer desnt work wont connect to my internet. They telling me can't return it has been 30dsys brought it August 22. What scam!!!!

This notebook is a great starter notebook for beginners and school aged children. Easy to use. Great value for the price. Battery life could be better but, you get what you pay for.

My laptop will not stay connected to the internet. The battery does not stay charged for long.

Nice for price, but does not have side tray for old floppy discs to play. They no longer make them, so had little purpose for our intentions

I admit, I bought it for its looks… and because I wasn’t able to fix my main pc. However, this computer isn’t even feasible for an elementary school student. My last purchases on here make me feel like everything I’ve purchased was poorly refurbished even though it was marked as “new”. This particular laptop shuts down when it feel like, I can only afford to have either one tab or one piece of software at a time so idk how that can be overloading the system enough to crash… do yourself a favor and stay away from this one.

Stopped powering on after three weeks, unable to get quick appointments to fix

It’s cool just a little slow running. Good for now the price is fair

It’s a good starter laptop but I wouldn’t necessarily buy it again though.

Beautiful color and all but the laptop itself is trash. It can be full and about 20 or 30 minutes later it’s low battery or discharge completely. The charger must always be near.