Customer Ratings & Reviews

Not ideal for literally anything. Poor build quality.

Operating system stopped working. What a piece of crap and they make it almost impossible to add a new operating system.

too bright cant dame the light it hurts my eyes when I'm looking at the screen

i don’t want to sound like a picky person nor blame best buy directly. but when i received my package the whole box was soaked in some type of liquid that smelled like windex. the computer was fine but the whole box was damaged and i left a review on the shipping company complaining about it and didn’t hear back from them

I ordered the item and they cancelled my order and I'm supposed to get a refund glad just waiting for my refund

As someone who needs a reliable laptop for both work and leisure, I’ve been really impressed with the HP 14-inch laptop. It’s the perfect blend of performance, portability, and practicality. Whether I’m powering through work tasks, editing photos, or watching videos, this laptop has been an absolute game-changer for my daily routine. Powerful Performance with Intel Processor: The Intel Processor N150 is more than enough to handle everything I throw at it. I can multitask effortlessly, whether it's switching between work documents, browsing the web, or streaming videos. The 4GB of DDR4 RAM helps things run smoothly, with no noticeable slowdowns even when I’ve got several tabs or apps open at once. It’s been a solid performer, and I can rely on it to keep up with my fast-paced tasks. AI Assistance with Microsoft Copilot: The addition of Microsoft Copilot in Windows 11 is a huge bonus. It’s like having a personal assistant available at all times to help me with everything from brainstorming new ideas to finding quick solutions. Copilot has been especially useful for organizing my work and offering simplified answers when I need them most. It’s intuitive and easy to use, and having it built right into Windows 11 has made my workflow so much smoother. Impressive Display and Design: The 14-inch HD display is fantastic for watching videos and working on projects. The micro-edge design, with its almost bezel-less look, gives me more screen space, which is great for multitasking. I can easily connect a second monitor for an even more efficient setup. The anti-glare panel is also a lifesaver for outdoor use, as I don’t have to worry about my screen being washed out by sunlight. Plus, the slim design of the laptop makes it ultra-portable—it's incredibly lightweight and easy to carry around, which I love for when I need to work on the go. This can also fit in small spaces or desks. Battery Life and Fast Charging: I have gotten anywhere from 8-11 hours out of the battery depending on what I am doing. I’m always on the move, and the battery life is a huge plus for me. It lasts through a full day of work without needing a recharge, and when I do need to plug it in, HP’s Fast Charge feature gets me to 50% in just about 45 minutes. This has saved me on several occasions when I’m in a rush and need a quick battery boost. Connectivity and Audio Quality: This laptop comes with Wi-Fi 6 and Bluetooth 5.4 wireless card. The audio quality isn't horrible for such a slim device. The dual-array microphones and HP True Vision HD camera are perfect for video calls, ensuring I always look and sound crystal clear, even in low light. Sustainable and Portable Design: Weighing just 3.24 lbs and measuring only 0.71 inches thin, this laptop is incredibly portable. I can carry it from room to room or slip it into my bag when I’m heading out. It is ENERGY STAR certified and made with sustainable materials like post-consumer recycled plastics if that matters to you. Final Thoughts: Overall, the HP 14-inch laptop has exceeded my expectations. From its sleek design and powerful performance to its impressive battery life and AI-powered features, this laptop is everything I need to stay productive and entertained. Whether you’re working, studying, or just enjoying some downtime, it’s a reliable and versatile device that won’t let you down. Highly recommend!

I got double charged for the printer and then for the free items the code didn’t work I am very disappointed in the service I got this time with Best Buy

Someone called to cancel the service I was supposed to get on today, October 1. I could not understand what ahe was saying about why the appointment was canceled. I could not understand the call back number. So I am stuck without talking to someone about the cancellation.

This is the sixth computer I've purchased since 1993 and it is absolutely the worst ever. MY $40 Android phone has faster and more dependable internet ability. Routinely takes 3 to 4 hours just to close a website page. (yes, HOURS not minutes). Save yourself some time and just throw $250 in the trash can. Would not recommend and will never buy another HP product.

Wireless card broken out of the box. Since I can’t get it to initiate setup I’m returning it.

Its amazing to find that at this day and age this laptop doesn't come with a standard usb-c charging capability.

Don’t buy it save yourself the time and money! It starts to slow down and not work properly after a couple of weeks.

I hate this laptop!!! Enlarges page whenever it wants & just did it while writing this review. Don't have to click on anything and goes there anyway. Does NOT have left click OR doesn't work!!! Performs mostly like the ancient Windows 10 I replace with this junk!!! DO NO buy!!! HP should be ashamed but of course they're laughing all the way to the bank. Sorry suckers, I'm replacing this one!!! New one coming better NOT have any issues

I don't have internet or wifi and I do not know how to make the computer work for me.

Constantly freezing! Extremely slow, my daughter doesn’t appreciate this laptop as her gift.

Worse purchase ever keyboard didn’t work it came jammed

Not a typical everyday use laptop, the laptop is very slow.

Super slow laptop. Dont buy unless youre going to use it for basic stuff.

Did not come with a power cable, have to purchase separately.

I am really enjoying my hp it is everything I expected and more.