Customer Ratings & Reviews

Definitely a good purchase. I’m able to handle all the things I need to and it runs great.

This HP Laptop is my business travel laptop is just what expected and does exactly what I expected to do.

I use this laptop for both personal finance and for business finance it has been both a lifesaver and a successful all-around by I would recommend any reconditioned or clearance item from Best buy every chance I get due to the fact that they have never given me a bad system at any point in time.

I love the quality of this laptop. I love how fast it moves. I love everything about it. Great quality great price definitely recommend for friends and family. I use it every day for work or personal. It was definitely worth coming to. I love Best Buy. Do all my shopping there for electronics highly recommend

My daughter loved it. Small but convenient to take with her

I like that im able to play games and do school work on the same device!

Easy to use. I was able to set up my preferred apps with no problems.

Great for the basics. I purchased to use as a second laptop to use for emails, music and basic tasks.

Just needed a basic laptop for browning. This laptop definitely fits that bill.

Very sleek design! It was easy to set up and use right away.

I recently purchased this awesome HP laptop. Perfect to use for work,college students,and staying organized with all the great apps like PowerPoint,Excel and Word. I honestly recommend this laptop.

For the price this thing does everything you need and more. Would buy it again if needed.

I love my laptop very handy carry it everywhere i go.

What I needed to travel light, ease of you better with a mouse, since not a touch screen

Wish this was faster but I understand Why! It’s a great laptop to have for easy use !

This laptop has come in handy. Setup was easy. So far so good. If you aren't going to use this laptop for games and download a lot of stuff this is a good laptop.

I love it especially for the price. I havent had any problems yet!

My experience making the computer selection and checking out on the Best Buy website was easy and swift. The computer arrived when promised. However; The HP Laptop was plugged in (as it advised) for two days (I was busy with many things), and the device had only downloaded 2% on the first day after being plugged in all day. I left it plugged in another day and it started to download more. I believe it got to 40%. I left it plugged in but unplugged it because I would be gone for two days. When I got back, I plugged in the computer and it started from scratch, all the previous download was gone. I will need to contact Best Buy after Xmas to see if they can assist me with this issue. I'm not sure if I would recommend the product.

Best laptop computer I have ever purchased. And the price was unbelievable.

This computer works great nice graphics and easy for what we needed it for.