Customer Ratings & Reviews

I am really enjoying my hp it is everything I expected and more.

Not a typical everyday use laptop, the laptop is very slow.

Did not come with a power cable, have to purchase separately.

this was a slow computer to work with tha had to eturn unfortunately.

This laptop is a good budget option for low power users. I picked it up for my young kids to use and learn on. I'd plenty fast for doing documents, internet or video. I wouldn't try to play any intense or newer games on it. Windows S takes a little getting used to app availability wise but it's not bad. It does allow you to switch to a standard windows but warns you there will be a performance hit and you can't switch back to S. The screen is nice, bright and colorful. The laptop is a little thicker and heavier than the premium models but I honestly like that for my use case as the kids will not take care of it like an adult and it feels like it's more solid than my other thin laptops. The battery is great. I haven't run it all day between charges but I could see it lasting for almost a work day, definitely a school day. I'm impressed with this laptop. Honestly for the price you can't beat it. I'm looking forward to having it even as a distraction for the kids to keep the premium laptops from being abused.

Horrible slow computer, I only bought it 3 months ago and I can’t do anything

was not what i wanted , was miss informed about product

Just unboxed this. Runs completely slow..laggs etc. Return window passed so I'm stuck with this

Super slow, very inefficient. I definitely did not like it, even though it was an older model, as it was slower than others at the same level.

Highly disappointed ordered a new one for college they sent me a used one and refused to return it, now I have to pay 100 dollars for them to try and reset it. Would not recommend.

battery life is not very good at all keeps dying while in class would not reccommend you get what you pay for

If you are looking for an affordable, small, lightweight, ultra-portable basic laptop to take with you on the go, this may be exactly what you are looking for! Out of the box you wouldn’t know that this is a budget laptop. It looks very well made and feels sturdy. The keyboard has a nice feel to it, and the screen looks great for what it is. The only thing I did notice is there is a little bit if flex in the keyboard when using keys in the center of the keyboard. But other than that, I have no complaints about the design, form factor, or feel. Now, keep in mind, this is a budget laptop that is meant to be taken with you to do very basic tasks. You aren’t going to be playing Elden Ring on it or anything like that. This is designed to be a full Windows machine to do tasks like checking email, websites, doing word processing, maybe editing photos and watching streaming video. It just doesn’t have enough power to do a lot more than that. It boots up in a matter of seconds after the initial setup process, and feels pretty fast while you are using it. It has 4GB of RAM and a 128GB hard drive. So there wont be a lot of space to store large files or things like that. I didn’t open it up, but I am assuming that neither the RAM or hard drive are up-gradable. For ports, there is a full size SD card slot, 2 USB ports, 1 USB-C port, a headphone jack, and a full size HDMI out which should be plenty for most people. As far as the battery life goes, they claim it will work all day for you, and I have no reason to believe that not to be the case depending on how you use it. Just as a test I played a full screen 4K video on YouTube to see how long it would go for. The video played for 3 hours without any problems, and then the computer kicked into battery saver mode and there was about 20% battery life left. So, you’ll have no problem watching a full length feature film or two. If you just used it for surfing and word processing and checking email, I have no doubt that this would get you through a full day before needing a charge. Overall, I am very happy with this laptop and you do get a lot for the price point it is at. If I had one wish, it would be that the keyboard lit up to make it easier to use in darker rooms. That should really just be standard on every laptop these days. But other than that, for what it is , this is a great laptop and a great value! I highly recommend it!

It's just an underpowered PC. I need to go back to a Chromebook.

I've only had mine since June 27 and I THOUGHT it was great. it's been freezing up on me.

The worst. You can only open 1 app at a time or the laptop crashes..

This laptop is not going to be having you play GTA 6 (or probably even GTA 1-3), however, that's not what it was made for. It was made for simple word processing & web surfing with some video playback thrown in. And at that it truly excels! First Impressions & Initial Setup The laptop is sleek, feels lightweight yet premium at the same time, has really nice battery life, and is really nice looking. The Windows S Mode is a neat concept but I needed to get it out of S Mode so that my significant other could use it for work stuff. So I set about doing just that. Getting the device completely up-to-date on Windows 11 took only a couple of hours of off-and-on usage, which is standard but I noticed it felt really snappy for such a small amount of RAM and even the kind of budget CPU (it's not an I9 or something after all). All-in-all, I was impressed. So was she! Rating: 5/5 Upgradeability Upgrading the RAM was fairly straightforward. Although I had to remove the rubber stripping on the bottom because there were multiple small screws under there which held the bottom to the top of the case. That was annoying. I had to get my electronics toolkit out along with my vinyl wrapping spudgers and so forth to get everything apart. Not a massive deal but I really dislike when manufacturers do that. Just make the screws exposed-it's really not that big a deal where you have to hide them! Anyway, rant over. Once I took the bottom part of the case off I was easily able to remove the 4GB of RAM and slap in a 16GB DDR4-3200 stick. The system booted up & was blazing away in no time. I didn't notice a huge performance boost, it's just going to allow her to run more browser tabs, and Office docs, etc. without running out of RAM or the system slowing down. I did not see where any type of SSD (probably NVME) would go so I believe the storage driver is probably soldered onto the board. If it would have been a system for me I probably would have fully torn it apart looking but I didn't want to do that if it's a system we are going to be sharing. Rating: 4/5 Daily Usage We have both been using the laptop almost daily & have both really enjoyed doing so. Web browsing is great. Videos on YouTube or other streaming services is really nice, the audio doesn't blow me away with how great it is, but it's also not insanely horrible. The screen quality makes reading text easy. It's not a 4K monitor but at this price point it is perfectly acceptable. Battery usage is where it really shines. We can get a whole days worth of usage out of it before needing to recharge the battery/plug it into power. Also, with fast charging we are able to plug it in for about 45 minutes and get multiple more hours of usage out of it. Super nice! Rating: 5/5 Conclusion This laptop is made for basics tasks and it really excels at them. It blew me away at how snappy & great it is. And with being able to upgrade it to at least 16GB of RAM and it turned it into the best under $250 laptop I have ever owned. I was really blown away. Truly awesome bang for your buck! Overall Rating: 14/15

I didn’t recommend that product because it is very slowly

Buyer beware!!! Volume 100 and you can barely hear it!

not working, requires applicatios and programs instalation

It started working for a week then after that, it stopped working . The mouse keeps lagging Big regret