Customer Ratings & Reviews

Very good purchase and without any problems with online shopping, fast delivery in the store without any setbacks .

nice, but it freezes a lot. it runs very smooth, but freezes a lot.

Very Good product, my son really likes it. Just gonna add a protection plan

Everything I need and nothing I don’t! All I need is the internet and basic word processing stuff and I don’t want a ton of stuff I would never use and this fits the bill.

This basic computer is one of the cheapest on the market. I use it for my home office, and it's excellent for that purpose. Recommended.

Excellent product. Great price. Great picture. Satisfied

Nice laptop! Exactly what my son wanted for christmas so he can do his ho.ework with style!

If you're looking for a laptop to do the absolute bare minimum (for low workloads), then this is a good budget laptop. The screen quality might seem odd if you're used to higher resolutions. Overall, it's a good laptop for basic work and has enough space for leisure activities like social media and streaming platforms.

Very good product, and the person who attended me very kindly, definitely the place with the best prices!

This laptop is a great fit for the home and college students

It's a nice laptop I like to much because is fast and shipper I recommend it

My letter O came off randomly a week later but it’s a okay buy

I Really enjoy my new HP laptop but I didnt realize how small it was until now got it home. HP is an excellent brand though so I’m still happy I got it.

Gur service laptop Best Buy service good Thank you

I love it !!! Its so pretty and such a great value !!!!

This purchase was a perfect fit. So happy I made this purchase it has really helped me out. Thank you BestBuy for your help at this purchase.

The computer itself works fine, but there is some misleading marketing going on here. HP has content on this computer indicating that it comes with a year of free microsoft 365. It shows up in the store as being there as well. However there is no apparent way to activate it. In digging into it, it says the code should have been on the Best Buy receipt. After an extended chat with best buy was transferred to supervisor and have had a spinning wheel with no response from them now for 45 min. So this will be a case of HP and Best Buy advertising something and then pointing fingers.

A basic laptop for simple uses. Email, web, Bluetooth/WiFi. However, it cannot handle tasks like syncing two monitors. The laptop only has one HDMI output. I thought that my docking station would work, but it doesn’t. I have since purchased three (one from a local tech store; one directly from HP; and one from Best Buy), and all three failed.

Didnt really use windows.do not know how to download apps.but was a good deal so I will learn.

We got this laptop for our kid that is still in school and about to go to college this fall, so having this laptop is the best way to go for several reasons. The HP Laptop arrived well packaged and right out of the box, it looks great, and it is compact as well as lightweight yet powerful. We like that this laptop comes with Microsoft Windows 11 in S Mode. To us it means faster, better protected and runs smoothly. Setting up the computer is easy and it can be done while charging it. We also like that it has Microsoft Copilot, so with AI as an assistant is very helpful on everyday tasks as well as getting help with different types of projects. As for speed, it is very fast and best of all it can multitask easily without slowing down and it is very quiet too. As for the screen, it is antiglare and brings out vivid colors from both photos and videos and everything in between and it does not have that shinny reflection on the screen. The battery life was a necessity and this laptop exels in the battery life, not only does it charge fast, it lasts a very long time. I do like that it does have Bluetooth 5.4 and Wi-Fi 6 so it is fast and secured, we can connect earbuds, as well as wireless speakers and it does it well. And when listening to music or podcasts from its speakers, it sounds good. We tested the laptop on a video call and it worked well both using earbuds and also the laptop on its own, since it does have an HD camera and good noise reduction technology, both ends can enjoy a good quality video as well as sound. As for ports, it comes with the most used ones; multi format SD card reader is a big plus since our kid likes to take pictures, uploading them to the laptop is easy, either via Bluetooth or with this card reader. It does come with headphone/microphone combo in case you want to use them via wired, and they can be connected wirelessly too. It comes with two USB A and one USB C so it is good, I did wish it was the other way around, two USB C and one USB A. And if we want to connect another screen, it can be connected using the HDMI. Overall, it is a versatile laptop that brings security, as well as a great battery life for everyday use. It only weights 3.24lbs and it is .71 inches thin and it boots up fast. Lastly it is a good HP laptop that is versatile, secured and ready to take on everyday tasks.