Customer Ratings & Reviews

1st off im just amazed at this laptop! I use it for light applications like email, file transfer, web browsing, 2D Gaming, and i also bought it for the sole purpose to take Online Classes! HP blew it out the park with thier A.I assistant! It is a really nice companion to help with everyday tasks and exploring ideas to make those ideas come to life! This is my 2nd laptop and is definitely my favorite lite application laptop. 10/10

Worked really well for me. The staff helped me choose the best possible laptop for me and this one was it. Very simple and easy for me to use. Thanks best buy!

If you’re reading this, just go ahead and buy it. I love the quality of this laptop, and the compact size is a plus! I was able to play video games, do homework and run a business all with this one device. I’m satisfied.

Works great. Price was fair. Battery life is impressive. No complaints

Is easy to use, a good light, is the best l use now thank you

Came as described. Its a beautiful laptop with great features.

This laptop is sleek and lightweight, with a vibrant screen display and good battery life. The price was affordable. I’m very satisfied with my purchase.

OMG! Can we say Light weight, and compact!! Lets not forget how Cuuute it is!! Obviously I love my new HP! It shipped fast! She came in scratch free with no damages. I bought my HP after losing most everything in my life. I have been working on rebuilding myself and living a sober life. It has been 10 years since I have owned my own laptop. Which was also an HP. Ive always been happy with using HP products, and I am glad I purchased this through Best Buy. I got a great deal, and saved alot of time and money. This new laptop is going to help me finally catch up in life and take care of alot of unfinished work after all these years. I can finally do things now like, file for divorce, do therepy at home, and work towards being in my daughters life again. Also, i can enjoy an old hobbyof mine, photo editing! Thank you Best buy!

Kinda slow, but beautiful color. And good display.

Good laptop, good size and also the speed is perfect

I am very happy with this product. It works exactly as described and has been very reliable so far. The quality feels excellent, the performance is smooth, and the overall experience has been great. I also appreciate how easy it is to use and set up. Definitely a good purchase and something I would recommend to others.

So far so good. I use this as a companion computer for my main laptop computer. It does what I need it to do. I’m surprisingly impressed at how fast it is. I’m looking forward to upgrading its features. The display could be better.

So far this is a good computer. I was told that this computer has a 100% return rate, and I was going to return it to get a better one (more expensive), but so far this computer is serving my needs. I haven't saved much on here because I was warned about the memory issue, so I have been careful, I hope this computer keeps up the good performance.

The laptop is lightweight, stylish, and great for everyday tasks like browsing, streaming, and schoolwork. It’s not built for gaming or heavy multitasking, but for the price it’s a reliable, portable option that looks amazing.

Good for basic tasks, though it does not multitask well due, I suppose, to a slow processor and minimal 4 gb RAM. It froze up on me altogether after a month of use, and I had to re-install windows, but it has been working fine since. A good back-up laptop, and at a very reasonable price.

I love my new laptop!! It wasn’t a necessary purchase, but a gift to myself. I had been missing the laptop experiencewith Windows and an actual Keyboard. The Willow Green color caught me at the moment I saw it!

For the price, I can’t fault them for too much. It comes loaded with a copy of windows 11 which by itself would cost the same as this whole laptop. I bought 2 for My 8 and 9 year old use and learn on. Definitely would recommend for a young kids first laptop. Is also semi upgradable if you want to by a larger capacity ddr4 3200 ram stick. These came with 4gb. It says not accessible but someone knowledgeable can upgrade

Best laptop I’ve had..i got the blue, its nice but also very very faded it can look grey mostly. I see reviews about not much storage but I’m finding it’s not a problem at all if you are a minimalist who does not fill your files with clutter.

I've used many computers over the years, but this one stands out as a game-changer. From the moment I unboxed it, the build quality impressed me—sleek, solid, and clearly built to last. Whether you're a gamer, creator, or multitasker, this PC handles everything with ease.

This is a excellent laptop if you dont need to do anything that requires a lot of memory