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Customer Ratings & Reviews

Your price for this item is $154.99
The comparable value price is $219.99

Customer reviews

Rating 4.3 out of 5 stars with 104 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the laptop's good overall performance and portability, with some appreciating the battery life and color. Some customers find the speed and size ideal, and the setup process easy. However, some customers have concerns about the screen quality, storage capacity, and RAM. A few customers reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 104 reviews
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great economical laptop. Love the larger screen and it’s light enough to carry to work and back without weighing one down.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are not bright. Keys are not a smooth click. Decent for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and equipment recommendation, the staff is fully qualified

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning about the specs of the computer. I just dont like it when it starts updating itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high quality easy to use.. wish had just a bit longer battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H/P Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, does the job I need to do, and sales agent although tried to step me up to a more expensive one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ve very good thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy the computer is amazing I appreciate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slooww

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it can but if you have money pay the extra for a better piece. Over heats easily and is so slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to invest in a new one. Last one was a gift from 2016 and could not be updated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp n150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it good price ,and good for student and who need for office,and on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good management

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service everyone is friendly i would highly recommend this place

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP 14" Laptop-Intel Processor N150

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was not what I was looking for. I wanted a more web based Laptop and I prefer Chrome to Edge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool just a little slow running. Good for now the price is fair

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended having to do a refund because my purchase came with a one month Xbox play code. Cashier never asked for my email or phone number. We do a refund and add in my email and phone number only to be told that the code will be emailed, I Asked when will that be, they said idk. I bought this almost a month ago and still have not gotten it. Disgusting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use t o using it so no good or bad review at this time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never shop here again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is poor due to the lack of knowledge of the salesman. They stated I needed to buy additional software which ultimately cost me an additional $90. I later found out after starting up the computer that the software is included free for the first year. I attempted many times to get a refund in the software that I still haven’t used. And they store and customer service were useless and did not care about my situation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too bright cant dame the light it hurts my eyes when I'm looking at the screen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless card broken out of the box. Since I can’t get it to initiate setup I’m returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow, very inefficient. I definitely did not like it, even though it was an older model, as it was slower than others at the same level.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's just an underpowered PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just an underpowered PC. I need to go back to a Chromebook.

    No, I would not recommend this to a friend
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