Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $502.21
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 388 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 388 reviews
  • Rated 5 out of 5 stars

    Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, fast and very smooth I wish the volume was louder

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rules

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is everything i expected and more. the whole process from purchase to phone conversations to geek squad setup and support went flawlessly. i would recommend best buy/total membership support to anyone buying any sophisticated electrnic device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More laptops !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and good quality for the price works well with my photography projects and Screen is bonus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does not have a lighted keyboard and you have to use it in a well lighted room or with a usb or clip on light at night. It does come with Mcafee total protection at a good yearly price. It has co-pilot and office 365 for year free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop at a great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old computer and found this one. It had all of the features I was looking for at a great price. I've had this a little over a month and it has worked flawlesslessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money - works efficiently!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a very good price! I really liked the specs of this laptop. After using it for a week, touch screen works amazingly smooth. Yet to test battery life and would have better experience after a month or so. Tried multi tasking and core i5 processor comes very handy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived before the delivery date, perfectly packaged! The laptop performs very well and meets all my expectations. Configuration: HP 15.6” Full HD Touch-Screen, Intel Core i5-1334U (2023), 16GB RAM, 512GB SSD. Great performance and excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! Fast and battery is good. It lasts long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen size. Great for a laptop. Nice to have side number keys which will be used more end of year finances. Have to learn a few newer items but has been helpful. Good for my needs and great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fabulous computer and worked really smooth and fast. It was light weight but durable. Ultimately we realized a Mac book was more suitable for needs so returned for that . Otherwise great product !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price, great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no expert but as a general consumer who has used a Dell for the past 10 years - thought I'd give the HP a try because the price couldn't be beat for a system that was comparable. That said, I appreciate the ease in which everything works. My only complaint is that the camera pixels are a bit more "grainy" than what I've experienced in my Dell computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP................................

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP offers a good product''''''''''''''''''''''''.................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Great Price Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top computer has great processor speed to make every day tasks quick and easy. It was reasonably priced at a little over 300 dollars. At 16gb of memory and 512 gb ssd it can't be beaten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Laptop is performing great, the assistance I received during the purchase was exceptional and he reviewed in detail the features of the laptop. My ratings are as of today and time will tell if performance goes down but I will update if there are any changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    touch-screen laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even realize this was a touch-screen! At the time of buying I was looking more for price and value. The clerk lead me to this one & I love it! Play all my card games that keeps me from eating instead!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working fine. Light weight and portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is absolutely great! I bought it for my husband and need to get one for myself as well. We have no complaints so far. Hopefully it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a great choice purchasing this laptop. I’m able to write my school papers without interruption of the space disk being low. I love HP product anyway. Perfect for college student!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linda HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP is working great. My Granddaughter did a great job of getting everything from the cloud and loading it on my new HP. The price was great for this size of computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid laptop for business or personal use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are solid laptops in its price range. We use these for basic Word editing, PowerPoint presentations in different areas. Has not bogged down or given us any issues. Recommended!

    I would recommend this to a friend
Sponsored