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Customer Ratings & Reviews

Your price for this item is $502.21
The comparable value price is $649.99

Customer reviews

Rating 4.8 out of 5 stars with 388 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 388 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school and this one is perfect, I love all the features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for a great Black Friday price. Great specs! (13th gen i5, 512 GB SSD, 16 GB memory, touchscreen) It's got enough extra capacity to last me a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner/user

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very fast. Would recommend. Wished it came with booklet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't spend a lot of money for this computer. It's

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good laptop, but the battery does not last very long. the unliquekeyboard is somewhat of a problem at times but you can buy a keyboard light that plugs into the u. SB port.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good product. HP Battery life is Ok. Touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another successful purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased another budget-friendly laptop from Best Buy, and the entire process was smooth from start to finish. The selection made it easy to find an affordable option that met my needs, checkout was quick, and the next-day delivery was impressively fast. Everything arrived on time and in perfect condition. Great experience overall—efficient, reliable, and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be aware of the limitations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This notebook did everything that it was supposed to do, but it didn’t do one thing that I wanted - connect to my HP dock and project to two external monitors. I learned through this experience that the USB-C port has to be labled with a thunderbolt, the DP logo or at least 40 gbps output. I will return the notebook to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop provided hands on for schools and office use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was purchased as a replacement. It’s much lighter than my old HP laptop. Just wish there were more usb ports other than that, I love my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HD 15.6"

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop; weight is not too heavy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I've ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this laptop. Keyboard has large letters and still has room for number pad. Love the touch screen. Lightweight for easy transporting. Very happy with this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product that works perfectly well with n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product that works perfectly well with no issues. I have fallen in love with HP computers now, and will recommend it to anyone needing a pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice for school work and wanting to watch YouTube in bed or stuff like that helps me get a lot done in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was quick. Thin but sturdy. Love the feel and use of touch screen. Plan to use for my small business, everything transferred over easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my business. A great value. Fantastic for my business too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop about 2 weeks and so far so good! Best Buy helped me set it up and I am really enjoying my new laptop so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far and is very user friendly. I am not a tech savvy person, and this has been a great laptop for me, at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is on sale, it is a great product for the money spent. Performance with 16 Gig and 512 Gig NVMe storage make for a solid daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to use for school and he loves it so far. He also likes the touch screen on it as well but it’s a good cost effective computer tor school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP 15.6" Touch-Screen Laptop shows a strong balance between performance, usability, and value. I bought it for my kid, and he loves it so much

    I would recommend this to a friend
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