Customer Ratings & Reviews

So far so good! No problems to date and hope it remains that way.

Great laptop for simple use. Great visuals and overall performance.

Love this HP, bought for my relative and she is using and loving it too

I enjoy my new laptop, it is light weight and easy to use.

Great the only suggestion make the on off button a different color hard for us old folks to find

Perfect laptop for my daughter starting her freshman year at college. It’s was on sale online and when we went to the store to purchase it it was even less.

I do not regret buying my laptop from Best Buy. It is value for money and very effective. I would 100% recommend it to a friend to buy it from Best Buy.

Great product even better price, great processing and screen is immaculate

Very pleased with our new laptop. The service we received made for a very pleasant buying experience. The Geek Squad tech was able to transfer everything from our old laptop and explained everything to us in simple to understand terms. Thanks Best Buy!

Great product for our 13 year old. Light and convenient, it has exceeded o9ur expectations for school and games.

Love my new laptop! Excellent graphics and the Touch Screen is great for my favorite games. This is the same brand that I had used for the past eleven years, and the old one is still going strong as well, but is a Windows 10 operating system.

I was looking for an everyday personal laptop and this laptop is light and very sturdy. I love it.

This laptop works great! It's fast and has great battery life. It's the second of this laptop I purchased this year. Great laptop for value and performance!

I am starting to get used to the computer, however I am having an issue with the charging cord. I charge it up and it only last for approx 1-1.5 days and I am having to charge it again

Love it, so much faster than my old one. Battery life isn’t was was listed

Solid machine. Does everything you need for home office work on a laptop.

Very happy with my new HP laptop. It fits my needs perfectly! Being retired, its nice having a laptop to look things up and access my email instead of having to do everything on a cell phone. Glad I purchased it at Best Buy.

I am enjoying my new HP laptop. I was concerned about Windows11, but I can still do my business well. The key pad numbers are larger, and easier to use. It's faster then my previous computer, but I am getting use to it. So far, it is a good investment. Thanks for the help picking the right one for me.

Excellent specs! This laptop is really living up to its expectations! Would highly recommend!

This touchscreen laptop is working well. It works for me to check emails, surf the web, and generate documents and PowerPoint presentations.