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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1836 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,836 reviews
  • Rated 5 out of 5 stars

    RELIABLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using an HP laptop for years, and had no complaints. So after about 8 years of daily use it finally died. I wanted an HP replacement since it was reliable and fits my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worth to buy. Process speed as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. Well made and very fast for work and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good workhorse not a good battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall laptop. Fast enough for everyday work. The only concern is battery life. Probably could get 5 hours at most with normal use internet playing videos, that kind of activity.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system and Easy set-up fpor the price. Working well so far. Battery longevity should be much better for this product. Come on HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then i expected for a laptop would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review HP - 15.6 HD Touch - Screen Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Computer, the only problem is that the Intel processor is not Inter Core i7, It is Intel Core 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality For a Great price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work that doesn’t break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good and condition was excellent for college

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. battery life should have been longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value for your dollar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for value. I only use it to pay bills or do some work on excel, word or powerpoint and it gets the job done. Always used HP

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very difficult to get the arrow on a certain spot and lock it there. For example, I read something and notice I made a mistake. To get back to a specific spot is difficult. The arrow likes to float around

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. no issues with running the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP in the past, and this was just as expected. Always a good purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brough this laptop for my high school son. He liked it very much and suites his needs. Light weight, slicky and no noise. So far I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre with some frustrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop now 4 months. This laptop replaced my old one which was still working well but was not able to upgrade to Windows 11. This laptop was cheaper than my old one and unfortunately it’s noticeable. My focus was on performance for a smooth experience though I only use basic websites, Microsoft works type documents, and the occasional zoom type meeting. The computer is slower than what I’m use to. It sometimes takes is 15-30 seconds to wake up from sleep mode. As of last week and even just now I turned it on after being off for a couple of days and was able to enter my login password and now the screen is black but I can see the mouse. Last time it took it about 10-15 minutes for the screen to show anything. So far it’s been 10-15 minutes. After the first time I ran the HP programs and double checked for any type of viruses etc and everything came back clean with no reported performance issues. This isn’t acceptable and I’m frustrated that It’s taking this long to start working on a new computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my 2022 HP and I don't like change so this HP is exactly what I needed! Battery life is 7+ hours and its great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie Accounting Dept Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought a few of this model and have been very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop, Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has good performance at a great price point. The purchasing experience was quick and hassle-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just starting with this computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Looks sharp and seems to have good speed.

    I would recommend this to a friend
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