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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1836 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,836 reviews
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Transfer of data from old computer. Staff was excellent in helping purchase and answering questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First computer Ive ever had. Works amazing. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product disappointing staff support. I loved their price alerts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Xmas gift for my nephew. He loves it, Arrived on time.. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid computer for regular home computing. Lighter and faster than the 6 year-old model we replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just what I needed to replace my old desktop and tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP full HD touch screen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my 15 year old laptop. Good choice, touch screen works well for my senior eyes. Especially when I need to see a print with more more clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replace laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem had same laptop model before. time to update. the store squad is very helpful answering all my question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, lags a little but great use of my money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer. We use a wired mouse with it, so pointing and clicking is easier. Laptop is thin and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet pea laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter likes the laptop that she received for Christ-mas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For office use, just browse website, no games or videos. So far works very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this computer; it does everything I need. The graphics are clear and crisp and the colors vivid. Set up was easy and it came with a trial antivirus. The price was actually less than I was expecting to have to pay for this much memory. If I were a gamer, I might want more, but I'm not, so this is fitting my needs and wants very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. fast bootup nice keyboard. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Laptop. Have really enjoyed it for everydsy use. I would reccomend this one 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great I use it every day. Have a good day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer brand new runs smoothly with all software uploaded performjng well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP TOUCH SCREEN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency and touch features are great. You will not be disappointed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No pass key code for Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the store our service was great. However we purchased Microsoft office and Norton. I received the pass code for Microsoft but not for Norton. It was supposed to be in a confirmation email which I don’t think I received. I have looked everywhere. Inbox, spam and trash. I was not sent to me. I have had 2 different people get on my computer and go through my email to find the pass key code key. Neither person could find a pass code I talked to Best Buy’s customer service and they were going to send it again. I just received the same email I already have. There is no pass key code in that email. I don’t know why I didn’t get a card or have it show up on my receipt at the time of the sale!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is always the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one and I love this product . Please keep up the best deals

    I would recommend this to a friend
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