Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $259.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.2 out of 5 stars with 1205 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price, Windows 10 operating system, user-friendly interface, and storage space of the 15.6" Laptop - AMD A6-Series - 4GB Memory - 500GB Hard Drive. While some customers have concerns about the touchpad, battery life, operating system speed, and processor, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,205 reviews
  • Rated 1 out of 5 stars

    Blue Screen of Death

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter for college and have usually had great experiences with HP laptops and desktops however this one had issues. It blue screened on her 3 times in the first two days. I have to applaud Best Buy in Tampa as they took it back and issued her store credit which she applied towards a MAC. Overall, I still believe in HP but will think more clearly upon my next purchase. Thanks Best Buy for upholding your end.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was defective and was a gift to my daughter, had to be returned for an exchange. backlight was out of laptop and couldn't use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the equipment i purchased had to be taken back less than 2 weeks after i bought it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    what happened?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this used to be a good company computer was busted right out the box, when I restart the computer the whole thing crashed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Ok laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok laptop lightweight, big screen size, easy to use just wish it was faster Good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Thin and lightweight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 10 slows down all processes. Doubled the ram and It got slightly faster. One year later it's now a paperweight. I don't don't want to pay Geek Squad $150 to get it past black screen mode. I was told it as software issues. Get what you pay for I guess. Only paid $269 for it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    An ok pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm more of a mac guy, but this is ok for the money. Not a real performance machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK I guess

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the puter is OK but it's a "SHE DOG" to get onto the internet and YOU PEOPLE want $29.00 per hour to show me HOW TO DO IT!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow in responce of function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is slow to respond on sites, keyboard and have issues with WiFi connections.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a laptop for my kids with a "real" hard drive and decent memory. This one fit the bill and was priced GREAT.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Laptop Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 10 year old and she loves it. It works great for web and school projects. not bad for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife and she used it for a while. She stopped using it because of the size only.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 1 out of 5 stars

    Good price for laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this seems to be a great computer easy to use and decently priced

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Too slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow laptop. I did not expect this from the specification though.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 1 out of 5 stars

    Did not like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow did not like bad processor , exchanged it for something better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to be able to play games and my children were disappointed and wanted to exchange it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It is a decent product at this price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, I feel this may not serve my purpose for next 3-4 years. So I plan to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    you get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to use do to the great price... Took back after a few days. Terrible lag.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windiws Ten is not easy to use and the instructions are difficult to follow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for basic usage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic usage , in case of heavy usage it stops responding sometimes

    I would recommend this to a friend