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Customer Ratings & Reviews

Your price for this item is $503.99
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The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 453 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the fast performance, touch screen capabilities, and lightweight design of the 15.6" Touch-Screen Laptop. They appreciate the affordability and long battery life, making it a great value for the price. However, some users have concerns about the limited storage space and the lack of a CD drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 453 reviews
  • Pros mentioned:
    Affordable, Battery life

    Rated 4 out of 5 stars

    Good computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is solid. It's got good video quality, decent sound, decent battery life. I can leave it unplugged all day, and only have it drop a few percent when not in use. If you don't want to spend a thousand bucks on a laptop, this is a good one on the cheaper side.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Touch screen

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a good all around laptop, this is it. I use it to check email and surf the Internet. It’s perfect. The low price was a plus. Oh, it’s the first laptop I’ve owned with a touchscreen. I didn’t think I’d like it. I was wrong. It’s awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Outstanding value with all the features I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, easy to learn, great looking, light in weight and has all of the power and software that I need. Truly a great product from H.P.----Laptops equate to H.P., the best in the market at a low price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer to get the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been without a computer for over a year, and found this at a great price for our budget. The touch screen is something to get used to, but was a plus as I had been using my cell phone for the past year as my communicative device. Typically used for video streaming, social media, email, and a few household business things. Overall this is a computer that met my needs and gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Needs a larger ssd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife. She loves the speed and the screen upgrade from her last HP laptop. The ssd is great. But it needs to be larger. She doesn't want to store ALL of her data in the cloud. Will be upgrading the ssd to a 1TB.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly impressed with the speed of this little computer. It turns on under a minute. The touch screen is a nice feature too. It was a much needed upgrade and I'm very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for a simple family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So our Laptop died on us and we needed to get a new one. I went to Best Buy once and got kinda lost. I called a good friend of ours and had him go with us. He narrowed it down to two different laptops. This one and another one. Well we chose this one due to the size, the touch availability, it’s just an all around awesome computer for your school work, web browsing and huluing lol

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Laptop is more than meeting my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics as well as the touch screen. The speed is more than what I had bargained for and the ease of use is exceptional. Light to carry and battery life is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is really fast, great for work and school, do the job for really low graphics games. Not enough space though. Consider buying a new and bigger ssd .

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it was touchscreen and solid state drive .very nice laptop and I’m just starting to put it to wok/use !so far it’s been great fast and smooth

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 4 out of 5 stars

    A great laptop for any kind of users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good product for Business and home purposes at very reasonable price, very light, and using Windows 10 which makes simple looking for and saving all the information, plus it has a touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Nice pc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light laptop for general use. Nice and quick and good touch screen response. Battery seems to last a good full day with regular general use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this laptop to replace and older one. This is a very good and light laptop. IT is súper fast When I start it. I recomend HP for its value and

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Old machine slow, new machine FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PC was running slower and slower and was taking a lot of time to process. I ordered a new HP and it was delivered in a few days. The set up was easy and I can't believe the difference. I was concerned about the size of the screen, but it's nice and clear. The sound is awesome, clear as a bell and the speed is super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good full hd touch screen computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for doing all things besides heavy gaming, which is great for me. The touch screen makes things a breeze from navigating web pages, to editing a word document, to shutting it down. The built in voice assistant Cortana helps a bit to look stuff up online and open aplications but I can't figure out how to open up web pages with Cortanas help or say, look up a YouTube video once she's opened YT. Love the 15.6 inch screen, it's huge! Great for viewing stuff in full HD. Very, very quick startup also with the ssd it has, about 10 seconds from powering on to putting in my password to my desktop. Couldn't have asked for a better laptop for the price. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter....she loved it, very easy to set up and use. Great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight, Touch screen

    Rated 5 out of 5 stars

    Great for teenager going to high school.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC is very light but durable. My son uses it for school work, making videos and watching videos. Touch screen is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Affordable, Fast

    Rated 5 out of 5 stars

    Great bang-for-the-buck laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features on this (including the price), but possibly the best is how quickly it fires up and is ready to use!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice HP quality but maybe lower the price?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice laptop, but we returned it after the Envy went on sale. For an extra $70 we got a backlit keyboard, HD screen, and 256 G SSD with the Envy. Same i5 processor & screen size. I also think the 128 G SSD is too small for any laptop. In any case, it was typical superior HP quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Light weight

    Rated 5 out of 5 stars

    Light height and fast.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this laptop. It’s light weight. Incredibly fast due to the hard drive. No problems with it at all so far.

    No, I would not recommend this to a friend