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Customer Ratings & Reviews

Your price for this item is $429.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1312 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,312 reviews
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    91 year old dad with new computer...go dad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the computer. I purchased it for my 91 year old father..and he is doing very well with it. The larger screen is very helpful for him. Excellent product...

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Solid HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May of 2025. Had a previous HP device with touchscreen but smaller. Really love the larger 17.3" for work, great graphics and quick start when needing to start a meeting right away. Have no complaints and the larger size still fits my travel bag. Easy to navigate and set up, especially when getting used to Windows 11. Multiple desktop views especially helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Big Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually only use laptops for casual browsing and a few tasks for work (like Word, Visio app, etc). I like the size of the screen, and its a lot brighter than the cheaper laptops that i usually purchase. It's pretty fast for everything I do, just make sure you install all the software updates before you use it the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great laptop for home use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of weeks, this laptop has performed great for what I purchased it for. I use this for normal home use, music and vidoes, selling on Ebay, Etsy, and Reverb. Integrates well with phones and cameras. 512gb works well for my needs. Battery life is great and the screen looks awesome. My only problem is that there was no card reader. That is definitely my fault though for not paying attention.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Screen size

    Rated 5 out of 5 stars

    Big screen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen and how easy it is to navigate. The battery seems to last a while!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement of old laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it everything runs good, sometimes it moves a little slow & soon as I got it & started playing music on it & it statics in & out like someone was to mess with an aux cord on a radio

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size, Speed

    Rated 5 out of 5 stars

    Good performance and screen size for the $

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, fast for web browsing and youtube, keyboard feels nice, long battery life, and has a good sized screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Affordable 10 key laptop that get the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this laptop. Needs to be replaced every two years or so depending on how many times I drop it. Works well for my accounting business as it has a big screen and 10 key. Great display with ability to connect hdmi corded second screen, Great bang for your buck!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Speed

    Rated 5 out of 5 stars

    Best Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever had. Fast, reliable, great battery charge, never had any issues!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen size

    Rated 5 out of 5 stars

    Laptop for small business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Lightweight, easy to handle. Large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Satisfied with my laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It makes my life easier.it is fast and the screen is large. The clarity in the picture of the screen is beautiful. It’s the best computer I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Lap top review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Big screen. Very easy to use. Has good memory.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP laptop that I purchased worked right out of the box. I was able to get all my files from old computer. I use a wireless external keyboard and a wireless mouse as my 84 year old fingers have trouble with a touchpad! I did have to get a small hub to run my external keyboard. I also got my old HP printer to work! Overall, I am pleased with my purchase. The only negative comment is about the terrible phone service when trying to contact the store to speak to a sales associate! A person cannot be connected directly to the sales floor. What happened to the good, old-fashioned store operator? I do believe that you might sell a few more products if a person could get through to sales department without jumping through hoops! I was completely happy with the kind and helpful sales lady.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Absolutely wonderful computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has amazing performance screen size is absolutely perfect and exactly what I need to complete my masters degree in school. I love the customization that I can do on the home screen which leads directly to the website that I need with just a click five out of five stars would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP. I had my last laptop for 6 years before the battery life went out and was very slow. I purchased this about a week ago for day to day use and no complaints! I enjoy the screen size, battery life, when the fan is on its very quiet. Great audio and light weight so easy to travel to and from work with!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used much yet but seems to work fine , fast speed easy to set up. Don't care for windows 11 but you don't have a choice

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could do online classes. It's just right for my specific needs. The screen size is awesome. Watching videos is a blast. Decent resolution. Great speed and storage. I'm enjoying using my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Great laptop for Linux!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no major issues with this laptop, as its performance and battery life is great. I don't love the full keyboard setup, its awkward initially, but with time I have adjusted. The main reason why I got this laptop is for it to be my portable Linux device, and it seves that purpose well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is much faster to open than my older one. I am happy with it. The size of the screen is easy to read too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Does everything well and looks good doing it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking laptop with a large screen. Keyboard has a solid feel and the and the computer is responsive. Ram and storage are good for most tasks. Excellent value for the sale price.

    I would recommend this to a friend
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