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Customer Ratings & Reviews

Your price for this item is $529.99

Customer reviews

Rating 4.1 out of 5 stars with 40 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the 17.3-inch screen size as being ideal for various tasks. Many are pleased with the laptop's affordability, describing it as a great bargain. Gamers also express satisfaction with its gaming capabilities. However, several customers complain about its slow performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    This is a nice laptop for basic home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't buy this as a gaming computer, as I'm not much of a gamer. But I wanted something that I could use for basic home tasks and to stream The Late Show With Stephen Colbert at dinnertime. Screen is the right size for the kitchen table, it streams well (and I've found that Windows 10 machines stream much better when using the Microsoft Edge browser versus Google Chrome, which, for me at least, is really prone to stuttering.) I also wanted something that had an optical drive because I have a large collection of music CDs (which I like to have for the artwork and for archival purposes, should my electronic storage bite the dust.) The laptop's speakers are plenty loud, if a little tinny, which is not unexpected, so I use an old Insignia USB soundbar that I once got as a freebie when I bought another laptop about ten years ago and which has a little more bass response than the built-in speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Dvd player, Memory

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because it has the recommendations for my school as far as processor, memory, and because it has a DVD player built in. It's bigger than my 15 inch old Toshiba laptop so I'm still getting used to the size.

    I would recommend this to a friend
  • Cons mentioned:
    Disposable

    Rated 4 out of 5 stars

    Good lower end computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are considering replacing the hard drive with a SSD to improve performance. At the price point, computer is "disposable" in 3-years with replacement by a newer model.

    I would recommend this to a friend
  • Pros mentioned:
    Memory, Screen size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace one I've had for several years. It's great for Netflix because it has such a nice big screen. It has lots of memory. I look forward to using it for many years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good replacement for older computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a ten year old computer because of Microsoft ending support for windows 7. This was a good choice for a bargain price.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had to replace n since I play chess this time I decided to look for a gaming computer n was happy with my choice

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Good computer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good, except for, I do not like the alpha numeric part of the keyboard not being centered with the screen.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    wish keyboard was lighted but great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish keyboard was lighted but great laptop good value

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice for the price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well equipped computer for the price, although we did have to use the price match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite an upgrade from my almost 15 year old laptop. It does EVERYTHING better and faster. My only qualm is a personal one. I had a 15" this is a 17" and I feel like I would have been happy with a 15". But that is just me.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Awesome Gaming Comp

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 19-year-old son for Christmas because he is a big time gamer and in his words he said, “this Rocks”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great reasonably priced Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my aging windows 7 and saw this laptop with good speed and flash memory. I store a lot of pictures so I decided I need more than 130 gigabytes and saw this laptop with 1TB Hard Drive so it was a no brainer. Have had it for a few weeks and so far very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the keyboard on this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only find one thing wrong with this laptop. That's why I gave it 4 stars. There was no way to shut the touch pad off. I didn't like that. Other than that it is a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love this labtop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great quality labtop for a low price! I would recommend this to anyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop - got it for my older parents and the larger screen is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Super nice laptop for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen and larger letters on the keys

    I would recommend this to a friend
  • Pros mentioned:
    Memory

    Rated 5 out of 5 stars

    Very nice display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop with very nice display and a good amount of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our new computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is wonderful, Had so many questions for them and they were so helpful and patient with 2 people who are not computer savvy. We are so glad to be part of the Geek Squad Program.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop great for playing games love it alot thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a surface pro 4 but I wanted a gaming laptop. I love it, the screen is huge and the resolution is amazing. I love that it has the numerical keyboard and the QWERTY keyboard.

    I would recommend this to a friend
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