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Customer Ratings & Reviews

Your price for this item is $426.99
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The comparable value price is $449.99

Customer reviews

Rating 4.2 out of 5 stars with 326 reviews

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87%
would recommend
to a friend

Customers are saying

Customers appreciate the large screen size and clarity, ease of use, and the value for the price of this 17.3" laptop. Positive feedback also highlights its performance and lightweight design, along with ample storage. However, some customers find the RAM to be insufficient and express a desire for a backlit keyboard. A few users also reported issues with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 326 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good pc for elderly parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for my elderly parent. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight Laptop a 17" screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping was free and arrived really fast. Laptop is exactly as advertised and very lightweight. Pretty much plug and play. You can't go wrong with this laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for a regular user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed very slow at first when I tried to go online line using explorer because nothing would open. I have now downloaded chrome and it is working well. Still have not checked everything as yet. I have not gotten a chance to install all the necessary apps as yet. Would have loved if it had bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my children so they can run minecraft and basic games as well as some homework programs. Has been running smooth, working like it is suppose to. Thin and seems to be study with lots of room. no issues so far, only gripes are with my own choices. I knew it was a 17 " laptop did not think how massive it would be and the resolution, I knew it was not full 1080, but the screen is still crisp.. Last one for me would be I am not sure if I can upgrade this computer myself.. can't ding the laptop for my own choices.. will update if any issues arise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sweet and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched the new Intel chips and decided on the I5 as this was a gift. Set up was super easy and tutorials were easy to follow as I am a Mac devotee. The recipients love it and the X-Box apps heightened their gaming experiences. Great look, display and comfortable keyboard made this a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop once upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this is a replacement, was able to add another 8 gigs of ram for $40 bringing it up to 12gigs, $400 in total. Wish screen was 1920x1080 but it will do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best laptop I've ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is everything and more than I expected it to be. I would recommend this item to anyone looking for a reasonably priced laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase ! It is exactly what I was looking for great screen size and awesome surfing speed. Love the slim profile

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a inexpensive laptop, and I used gift certificates, so it cost me hardly any money. It does not have a touch screen, but it does have a DVD player, which is good to have to watch movies. The speakers I wish were louder, but overall for the price, a pretty good laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new computer....very fast response time and easy to use voice request...would recommend if you like larger screen too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a laptop for quite some time, and this laptop is great. It has a great display and is a great size.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, great deal. More than suitable for purpose of purchase. I wish I would have bought a second one

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and was at a great value. Bought it for my daughter and she is very grateful. Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as needed for a nongamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a computer that functions as a basic computer. I basically download files, scan them and then upload them. Do not play games on it. Clear screen. Good keyboard. It may be able to do a lot more, but I have no reason to push it. Easy connect to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he loves it we always had a desk top he loves that he can move around the house with it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Seems good so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, no freezing or crashing, if only my houses Internet would work well then I would be really great!!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Slow HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CPU is good. Lack of memory and 7200rpm HD hampers this laptop. Needs an SSD to speed it up. From what i read swaping the HD is a real chore so another star off for difficult in changing HD and Mem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for basic use like office , browsing Internet . I bough for my daughter of 8 and I'm glad with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was everything I anticipated it would be. It is super fast and the screen resolution is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to spend a fortune on a laptop just looking for something to browse with at home. Works great.

    I would recommend this to a friend