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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 580 reviews

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78%
would recommend
to a friend

Customers are saying

Customers praise the 2-in-1 laptop's touch screen for its responsiveness, portability for its convenience, and price for its affordability. However, they express concerns about the battery life, weight, performance, and occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 580 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great gift for unsuspecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality has an excellent price point to go with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Horrible computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the computer as it was a laptop and tablet combined with 500K memory. The design was one we liked. We brought it home and started loading it, and it turned into a horrendous situation. The computer was very slow, and as I loaded programs, it kept showing errors, and other programs would load on their own. After considerable time and energy, we realized this was not a computer that would work for us, and we returned it. Would not recommend this computer to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laptop to replace our 10 year old laptop, so it wasn't hard to beat that one, but we have been very happy. We weren't sure we wanted a laptop, as we basically only use the computer for emails and such, but we wanted portability too. This has a big hard drive (unlike most tablets) and a touch screen and the screen detaches. I'm worried about the screen in the long run not staying on or that mechanism failing, but so far so good. I will say the keyboard is very light, so when it sits on your lap the whole thing is top heavy. Also, the weight makes it feel breakable. But the keyboard is easy to use and I appreciate the two USB ports. The sound quality, which I thought would be great due to the beatsaudio name, is fine, but nothing to write home about.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice touchscreen for basic use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Laptop and notepad in one with touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, the only thing is the batter dies very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style and versatility of a lap top and tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 4 out of 5 stars

    I was only able to set it up this past week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have been unable to set it up until this past week, when HP helped me initially set it up in order to install the printer application, I have had little time to play with it, download software, or contact my computer support people (iYogi, System Mechanic & Geek Squad) to have their products downloaded, too. I anticipate a learning curve, as it has multiple block windows native to Windows 8 that Windows 7 didn't have & also has the Cloud , so I will need to explore a bit before I'm proficient on this computer/laptop. I also haven't purchased the Windiows 8 Office Suite yet, but I hope it isn't too different from that in Windows 7, as I keep several databases (medical information & genealogy) in Excel that have to be updated from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has found the computer very easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its nice that you can detach the screen and us it as a tablet, it still has its limits. WiFi connection on it will deminish when another laptop is right beside it on the same network...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best of both worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter as she wanted a laptop but also watches a lot of Netflix and Youtube. She has the ability to do her school work and many of the same extra as she has on her tablet. Haven't seen her this happy for an electronic since her tablet years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great laptop super light.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good laptop. Very light in weight. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price! It's very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    does everything I wanted it to -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, intuitive - very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good versatility and weight (very good for travel)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked how this laptop looked so I was disappointed with it; as many reviewers say it is top heavy, the keyboard is just plastic so its basically a tablet that's also a laptop. The other issue was that the back of the screen gets really hot .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is easy to use. It upgraded to Windows 10. You can highlight, write notes on the internet and save it for later. Can have at least two window display at the same time. Its touch screen. Its a really great laptop for a college student.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    All in one, with no need for anything else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features on this HP laptop, from the portability of the detachable screen for use as a tablet, to the built-in apps that make it so convenient. The sound is awesome, too, with the "beats audio." Overall, I am extremely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super item, User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop/tablet I have purchased. Very rugged, and since I am in Alaska, it has performed well despite sketchy wifi access. I recommend this pc for anyone and everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for a granddaughter graduating from high school and getting ready to go into college. She loves it and couldn't be more tickled with what I picked out for her. The HP with a white case is perfect for my girly-girl!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice computer but lacking some basic software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer OK, it does have some features I like. I gave it a four rating because it didn't come with software to watch movies. That seems like a basic necessity these days. I know the computer didn't come with a DVD player but really with the different mediums available to get a movie, why wouldn't it have a movier viewer? The 2-in-1 is a nice feature but when the monitor is undocked, it is heavier than expected. You cannot hold it as long as you would a tablet of the same size. It's doable but wish is wasn't quite so heavy.

    I would recommend this to a friend