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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $549.99

Customer reviews

Rating 3.9 out of 5 stars with 580 reviews

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78%
would recommend
to a friend

Customers are saying

Customers praise the 2-in-1 laptop's touch screen for its responsiveness, portability for its convenience, and price for its affordability. However, they express concerns about the battery life, weight, performance, and occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 580 reviews
  • Rated 4 out of 5 stars

    Good product just not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product but it turned out an i3 wasn't enough for my computer needs. The ability to convert into a tablet was a feature I fell in love with and ultimately influenced my decision to get a Lenovo Yoga 2 13. If you don't need a bigger processor than an i3, this is a no brainer

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    A little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop seems a little slow for the power promised. The screen is also way too sensitive (I will need to check on how to make less sensitive-on my to do list).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Great work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 in 1 is so versatile, easily transitioning from a laptop to a tablet. It is great for presentations in where you can disconnect the tablet to pass around to show your work up close and personal, saving paper and copying time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for normal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen and mouse pad are a bit touchy, but the flexibility for lap-top and tablet use is wonderful. It's top-heavy (to be expected) and the back gets warm quite often. The speed, screen size, and keyboard are ideal for normal use. I would recommend this product - no complaints so far.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    great features and flexable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but it is a little slow. the camera is great and looks good in any light . the beats audio works nice and the overall computer is great to work with

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Not quite sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for a salesperson who was wanting a tablet. Unit seems very heavy, which I am hoping makes it durable??? Seems to work ok and is fast,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great entry level 2 in 1 laptop. My daughter uses it for grad school and really likes that it's relatively light weight and very "sleek" in her words. The key board responsiveness can be a bit laggy (if that's a word) but otherwise really likes this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My new laptop is easy to navigate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touch screen laptop has a navigation friendly screen. It's performance is very high and allows to stream effectively even with the slowest internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great fitting case at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how light weight the case is. Fits perfectly and is stylish. Comes in several patterns, no boring solid colors for me, and is washable. Every day price was $14.99 and I had a $15.00 Best Buy Reward to use up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as it allowed me to gain a full size tablet with the ability to incorporate the full version of MS Office. So far it works well, I have only had an issue with it dropping the wireless connection every so often. Otherwise I would give it 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    slow computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First you have to give your life history just to get the computer activated. Second it is slow as can be. Booting up takes forever. 3rd very little software on the computer. Yes you can get apps but this computer serious lacks the basic programs that are on a regular computer. You should buy Microsoft office or you are not going to do very much for productivity, school or college. For the price I expected a lot more from this 2 and 1 computer/tablet.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to adapt to using this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using a "traditional" laptop for many years, I've found it difficult to transition to the touchscreen. It's not overly intuitive to do things on it. Also after only a minimal amount of use, I started having problems getting it to power up. Eventually it wouldn't start at all and I had to return it to HP to have the motherboard replaced. Thank goodness I still had my old laptop to use while that was away being repaired!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a teen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall!! I made the purchase as a last minute Christmas gift, I just wished I would've been aware that this product was not cd/dvd comparable! However, my teen is enjoying her gift.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Hard to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to use both from a tablet standpoint and also from a computer. I was excited to get this product and let that decision cloud my usually clean judgement. Keyboard is cheap and removing the tablet is hard. Battery life is well below advertised. I like to read and thought this would be a two in one but the lay out of the screen is very hard to use for book reading. As a computer my old HP was faster and easier to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Compact laptop with USB ports as needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop that was not too big but had USB ports and was easy to use, plus did not cost too much since I had broken TWO laptops in the past month, so this was a very good solution.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lightweight, easy to use and great for on-the-go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, easy to use, very lightweight laptop with great customization features. The external optical drive is great for those times downloading is not an option, but since it's not built-in, it doesn't weigh the computer down.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 5 out of 5 stars

    I love my new computer!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The removable tablet is so convenient and I am thankful every time I have text book reading that I went with this option. Windows 8 did take some getting used to, so be warned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    conceptually great but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept and amazing battery life however the Core i3 CPU is too slow for some basic tasks in office and some relatively basic apps such as the Google music client. would be great if they dropped a faster processor in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 2in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as an open box. Laptop is easy to use and more than enough for everyday use. Not something I would recommend for heavy gaming. I'm only giving 4 stars because the manufacturers warranty was expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly laptop for work related & social use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am teacher and I needed a laptop that I could use that is lightweight and user friendly, but also durable enough to use on a daily basis. This computer gives me just what I need to get lesson plans done, as well as browse the internet for creative ideas for home projects.

    I would recommend this to a friend