Customer Ratings & Reviews

The entire experience was fantastic. Got the correct computer for us and the process was great.

It's a nice looking computer but overall it's extremely slow to upload some of the buttons on a keyboard does not work I'm just really not satisfied with the computer at all

The perfect desk top pc. It is great not having all the plug-ins behind the desk. And, that tower gone - what a blessing.

Great Computer at a great price. And great customer service. Thank you, Best Buy for a great experience.

I use Best Buy for all my electronics needs! Geek squad is awesome with repairs and returns.

Great looking computer and a great price, however it’s VERY slow. Going to return

Perfect for someone needing to just browse web and check emails

Love the computer!! Its super fast and does not freeze! 100 recommended

It is an "OK" computer, not enough memory or disc space.

It's a super deal! 4+128 is perfect for light work! Like packaging.

for the price it works well, runs slow anyway but when having more than 2 tabs running it basically freezes. it does the job for someone like me who hardly uses it but id rather use my phone than deal with the lagging and loading with every click

They gave me a refurbished computer with someone else’s info in it and it even had a bitlocer on it something I never heard of nevertheless I had to make an appointment with the geek squad to have it fix so i get the sick computer to the geek squad hospital only to be told it needs to be admitted so I could purchase a Best Buy membership and they could switch it over immediately or I would have to leave it so they can reset it I wasn’t happy for the fact that I my purchase came 6/6/25 and not aware that it has a 13day window for return when I took the computer on 6/26/25 thats when I was informed Best Buy could have a least done the due diligence of having it clear and I never would have known it was refurbished

Great computer, fast enough for my business. I will recommend it to anyone

Very good all in one computer. Absolutely love it.

This is nice pc. I hope it lasts longer than the previous one of the same model.

My computer was at a reasonable cost for my use, and it has been a great purchase.

Great quality fast speed sound is amazing would definitely recommend

Happy with this computer, and the help I got from the tech who came to set it up.

This was a Christmas gift for my daughter. I bought the open box version which said excellent condition and it had been checked. Well we opened it up today and the power cord is missing

A decent value for a budget desktop computer. It was not easy to setup. This HP desktop was difficult and frustrating to setup. I hated the wired mouse and replaced it with a wireless mouse I had on hand.