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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 67 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the product's easy setup process. They also appreciate the touchscreen functionality and the clean, slim design of the all-in-one. There were no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Defective Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance of the computer is great! Keyborads are defective.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All around great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all around couldn't be more pleased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one BUT the wireless keyboard doesn't work already, only had used it for one week. Mouse seems OK

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointing purchase. Do not recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After working with a Dell All in One for years, I decided to give HP a try since I've had good experience with their laptops. This computer lacks speed, taking forever to start and after being placed in sleep mode, I have to restart every time. I'm trying to request a refund and will be looking elsewhere for a replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective system, the physical parts were flimsy and I had problems with the operating systems.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this computer for just one week before it needed a replacement from Best Buy. It completely crashed, which I was told was caused by a Microsoft update.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touchscreen functionality

    Rated 5 out of 5 stars

    Touch Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo happy I purchased this…the screen is a good size and does not take up too much room on my desk. The touch screen is great since I do not have to worry about the mouse!

    I would recommend this to a friend
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