The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Original ink.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good clear copies, bought the XL for the capacity of copies it claims to produce. Price wise, buying from best buy isn't quite the cheapest but close enough if you need to have them immediately.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased one before this one and it was saying I was out of ink or really it said low but when I took it out and put the new one in there was very little weight difference and since I didn’t do a lot of printing I’m not happy about having to buy another so soon. That’s why I got the xl
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this ink from Best Buy online, but it produced about 100 sheets at draft quality instead of 300, as stated in the Best Buy description. I went to the website "returns" page and followed the instructions, printing out a form and taking it to the local Best Buy store. They would not accept the return because the ink had been opened. How would I know it was defective if it was unopened? The manager said that people could scam them by using up a cartridge, then returning it as if it were defective. I pointed out that I have purchased ink from Best Buy for years and never returned a cartridge to date. Also, they have a record of this easily accessible in my Best Buy account. That didn't matter and they would not take the return.
Of course, it's not the fault of Best Buy that the cartridge is defective but they should stand behind the products that they sell. My advice: DON'T BUY INK FROM BEST BUY!!!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received this (purchased new) and the product was already open and the sticker that covers the ink dispenser was removed. Looked like the box was glued back together by whoever returned it. Doesn’t look like it’s missing a significant amount of ink, but really disappointed Best Buy would send something out like this - especially if I’m buying new.
It is terrible that the cartridge didn’t seem to be new. I can understand if you are not happy about that.
You have the option to return it or exchange it either to the store or by mail. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."
Mary HP Care hp.com/support
Rated 5 out of 5 stars
Original HP Ink!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Original HP Ink cartridges are the the only way to go, great quality ink and easy to install. I would highly recommend!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used to buy the original 65 but with my son printing regularly for school assignments, I was replacing the ink regularly. The 65XL is a little more money but definitely worth it for us. Easy to pop in the printer. No issues with the prin cartridge and it lasts longer.