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Customer Ratings & Reviews

Your price for this item is $43.99

Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the 962 Standard Capacity Ink Cartridge for its high-quality ink that lasts through numerous printings and its ease of installation. The product's compatibility with HP printers is also frequently praised. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 160 reviews
  • Pros mentioned:
    Ease of use, Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Got what I expected for ink cartridges

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to replace cartridges with no glitches. Use to mainly print documents and not photos. Works well and haven't had to do head cleaning, yet. Little pricey. Product has worked fine. No problems. Got what I expected for ink cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Does the trick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very good. Does the job really well. I recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased multiple HP printers and I always use HP ink. It works great with the printer. Every time I'm tempted to try a cheaper alternative, I change my mind. Yes, the ink is expensive. I encourage buying it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 4 out of 5 stars

    HP-962 is a good choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cartridge is great and easy to use. The color come out just fine after print outs. I would say this black ink cartridge is economical and goes for a long time till I have to refill it again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Great Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy in and out to purchase. Easy to install in the printer. Gives quality prints each and every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    great ink, price is 50% too much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ink, hate the price, easy to install, glad the chip is installed, too bad HP put in DRM on the ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridge was easy to install, there was no ink on my hand after I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Ink is very good for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridge is easy to load and unload. The ink images that we print are very clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, great quality in my printing, and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    the INK is bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Putting the cartridge into printer was easy and the result is satisfactory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Inkie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color for a printer cartridge very nice easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Better than reloads.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Deceptive page yield projections based on lower than realistic page coverage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    HP ink

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great ink. Highly recommend fair pricing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is easy to load and seems to last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Easy quality ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Lasts a long time! Easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is of the greatest quality and is very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    hp Ink in a box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink is the standard for my printer, and has always provided me with a clear, even print of whatever I have designated.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    The best ink money can buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to print something, get an HP printer. And if you do, you will need some HP ink to resupply your printer. Be sure to have enough on hand but remember to check the dates and don't buy more that you will need before it expires. I usually have to buy extra black ink because I print a lot of grayscale to save my color ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my printer for about three years now. The ink seems to last a decent while. I may print about 20 sheets a month, on average. I change my black cartridges maybe twice a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 4 out of 5 stars

    Overpriced, but what can you do?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's overpriced, but that's not Best Buy's fault. Works well with the Epson printers. Easy to use.

    I would recommend this to a friend
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