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Customer Ratings & Reviews

Your price for this item is $413.99
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The comparable value price is $459.99

Customer reviews

Rating 4.6 out of 5 stars with 832 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the performance and ease of use of this desktop computer, frequently praising its value for the price. Many appreciate the fast solid state drive and convenient size. While some wish for more storage and built-in speakers, the positive feedback on performance and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 832 reviews
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. Very easy to start No trouble connecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just for work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just to do work, nothing fancy but does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    interesting desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new computer setup was unreal. I have never had to go through so many hoops just to get logged in. Windows 10 is way to complicated for the average person like myself. Praying that when they come up with a new system that it is more user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased several and they work well for small spaces

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    windows10sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CD player didn't work. Brought it in to geed squad and was told it was a problem with micro soft. It still doesn't work as it the way its is supposed to. I have to jump some hoops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It DIED after 5 MONTHS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC was brought in on 07/04 - 5 MONTHS after I made the purchase, it died. I had to purchase an external hard drive so The Geek Squad could backup the data and make the repairs. They could not backup the data, it was beyond hope. On 07/27 AM, I called and they had no idea where my PC was. Miraculously, it was found late on the same day! It is now 08/10 and they are waiting for parts. I asked if they will call me when it is fixed, they explained they don't call they will email. ON WHAT, I don't have a computer and can't receive text messages. Their solution was for me to call them every other day!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was working good for about 5 days then power supply board went bad and HP has had it for 3 weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't told I needed speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 9 trips (120 miles) to resolve Levono issues. Then. two more before I got the help of a Manager who sealed the deal....and very efficiently. Haven't had it (working) long enough to rATE IT.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's not a tower; it is rectangular.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok; no problem; only I had to buy a webcam because there is not camera in my computer... I guess I'm discovering things as I go!! But I am satisfied. So, it was a positive purchase.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not real ahppy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has crashed a few times. Runs slow on Zoom calls, and sometimes just stops. Will definately need some tech support.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too many changes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tech person had a problem with the picture over-filling the screen and having the "start" button disappear

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dvd player freezes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dvd was freezing in last 2 hp desktops I purchased

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what we were looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice & new. But we had asked for a Dell product, which we have had for decades and are familiar with. Nothing fancy, just pictures, music, and a couple DVD games. Can’t get the games to load. The app dashboard is SO confusing. So we stupidly bought something we’ll probably never use and can’t return. Only ourselves to blame. Although we WERE told it was “essentially the same” as a Dell Not true. I hate it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good value for box but everything is onboard, so not upgradable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good desktop for beginners

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter, it allows her to do her schoolwork and some moderate gaming on low graphic settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shortcomings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New computer that doesn’t have adobe reader ??? I’m flabbergasted them HP wanted $50 to help me . No thanks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Runs kind of slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs kind of slow I thought it would be a little faster.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sad add happy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was faulty. I took it back and was kindly able to trade up to a lap top which I love. Best Buy is a fair and friendly electronics store and I would and have, recommended them many times. All of their personnel whom I have had the pleasure of dealing with are anxious to assist me in all of my adventures in their store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer is cheap feeling and flimsy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer operates as it should but the disk drive opening is cheap feeling and flimsy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, not what I ordered and I didn't use this.

    No, I would not recommend this to a friend