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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Desktop - AMD Ryzen 5-Series's performance, ease of use, and reasonable price. Many appreciate its quiet operation, compact size, and the included solid-state drive for fast storage. Some users noted limitations in the power supply and upgradability options. Overall, the positive feedback on performance and ease of use outweighs the concerns about limited upgrade potential.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,065 reviews
  • Rated 3 out of 5 stars

    Good Computer But The Devil Is In The Details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appears to be a solid computer so far BUT there are two big caveats. 1.) The RAM is 12GB. But the AMD graphics will take a little over 2GB of that all for itself which means your actual RAM is closer to ~10GB. My system shows it at around 9.8 GB. 2.) The RealTek 802 Wireless Card is junk. Maybe its just my system, but despite a good wifi signal I cannot get more than a ~ 110 kb download speed. I would recommend connecting this machine through ethernet or buying a new PCI Wireless Card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old HP computer so it was simple to switch over and go. It was faster and smaller footprint but had larger hard drive and more RAM for an excellent price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Desktop for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new desktop. It's so good, I can't seem to get him to not want to on it, lol. It is fast and is working well for his games. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    cheap and practical for most

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if no plans to upgrade...cant upgrade anything on this little box...good and fast for an everyday user for work or streaming movies to bigscreen tv only

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, for the most part.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the device, but was a bit disappointed that some of my files didn’t get transferred from my old device. Contacts information is important! I doubt it was a problem with the new HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well for my wife and I , without breaking the bank . Very easy to use , screen Picture clarity is great , quality and value outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a basic computer it does the trick. For gaming it sucks. Not enough internal ram and the image drive needs an update

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the only downside was the disk drive does not function properly, fixed the problem with external disk drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, responsive, nice computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new computer, and am thrilled with this one! No problems with anything! Have had it for almost a month, and I'm really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, priced right and excellent quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy with my purchases at Best Buy. This is my go-to store. This desktop works great, quality is excellent and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience ordering and purchasing this computer. Considering all that we are dealing with with Covid, even pick up went smooth. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent desktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like that this runs so much cooler than my old one. Best Buy Geek Squad did an great job transferring everything from the old one to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, the first one i purchased stopped working within 2 weeks. HP and Nest Buy were great about replacing it. So i am starting over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great drive with great storage for a very great pr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD Ryzen is a compact and dependable solid state drive. Mine has served me well and the new one seems to be just as good as the old one. A-1!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect desktop.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. Perfect replacement for our desktop that froze up. Just enough to do what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It's very fast and reliable. This is what I needed. This is a perfect computer for someone who like to web and to do personal stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems and appears to respond faster than old model {solid state circuitry}. only complaint is that it seems flimsier than older models. I would prefer a larger product more solidly built,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Darddrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working really well!! I loaded Everything out of my computer into the drive and it seems to be working really really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want a new computer but mine was window 7 and was told must get window 10 to be safe, The geek squad helped me and I feel better now,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from laptop to desktop. Doesn’t come with a monitor, but I just plugged it into my old TV with an HDMI cord and it works great!

    I would recommend this to a friend