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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the Desktop - AMD Ryzen 5-Series's performance, ease of use, and reasonable price. Many appreciate its quiet operation, compact size, and the included solid-state drive for fast storage. Some users noted limitations in the power supply and upgradability options. Overall, the positive feedback on performance and ease of use outweighs the concerns about limited upgrade potential.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,065 reviews
  • Rated 5 out of 5 stars

    Desk computer for Spouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed so far with the quality, clarity and use. Picture quality is better than expected as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Business owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded from old computer in our office. This one works great. It has a fast start up and processing in a lot faster then what we were use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The HP computer is very new and we are learning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with Best Buy people and products. We are seniors and getting used to Windows 10 etc. Tech support helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new HP computer. It has the features that I use without the features I would never use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does everything I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a no frills, every day tasks capable computer. This one does everything that I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Desktop AMD RYZEN 5 SERIES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for business as well as personal use. I am very satisfied with the performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pc for work some light gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a pc that is only 100w and very limited on upgrades this is the one for you. Its really fast and snappy doesn't lag when playing gta5 with blender open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer.. cheap price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for parents who needed a good computer for daily stuff.. youtube, netflix, etc. Great price and performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starter Stream PC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a streaming pc and it has met my expectations. Great PC for a starter stream pc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Computer seams to work fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fine but the Windows 10 is worthless. The games that I use need to start over and the Word Perfect that I use I had to get Office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for home. It’s sleek, highly functional, and fits my needs perfectly! Couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well so far. Prefer larger letters on screen - will have it changed. Used to HP desktops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new computer! I also purchased The Office 365 program and it has not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my child for Christmas. The only draw back for them is there isn't a microphone plug-in for what we can see. If anyone knows where it is let me know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not quit what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would have given this a 4 and maybe even a 5-star rating. For my personal preference, I do not care for the USB port on the front of the case except the card reader port. But I guess for the price, one can not complain too much. I am just an average PC user, I thought I was getting a PC that ram upgradeable to 32GB. It was after when I wanted to increase my ram to 32GB, the geek squad told me 16GB was the max for this machine

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great desktop for every day use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this desktop has been great, I need a reliable, robust system and this has fit the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beginner pc

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great beginner pc, but it will needs to be upgraded due to not much storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disc drive does not open easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but the disc drive is hard to open and does not always open, but i have it set up and software loaded and set up so I don't want to send back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home computing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for standard home computing. Upgradable to 32gb of RAM, and very quiet with a fast boot time.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 1 out of 5 stars

    No upgrade options and support SUCKS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have know how garbage the HP tech / Support department is I would have never bought 2 of these. They want you to pay for questions on things other than software they make. WHAT SOFTWARE DOES HP MAKE?! Also, this have no opportunity to upgrade (GPU, Power supply, etc) because of the HP's one off power supply connectors they installed. The thing can't even run Fortnite with any reasonable settings. This will be the last HP product in my home.

    No, I would not recommend this to a friend