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Customer reviews

Rating 4.6 out of 5 stars with 295 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 295 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Home PC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality - did exactly what I needed it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer! It is still operating wonderfully, after 2 years!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great to buy from best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have bought in a long time. I put an extra 500gb ssd in there and w the m2 ssd as the c drive....that thing flys.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Great quality. Use to access my Remote Desktop at work and it pulls it up fast and easy. Easy setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    COULD MAKE IT ALOT EASY TO TURN ON!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU HAVE TO LOOK DOWN TO TURN ON THE TOWER. NORNALLY YOU JUST PUSH A BUTTON AND ITS ON. REALLY HARD TO SEE LET ALONG TURNING IT ON

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of my main computers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a degree in Computer Information Systems, with a high GPA. As a hobby I am into Operating Systems. The Intel Pentium Gold is much better than the Intel Pentium Silver! The RAM of 8 GB is good enough for what I do with a computer. The 256GB SSD is enough storage, and the SSD really starts Windows quickly. Now, my mom's was a Intel Pentium Silver Desktop, in my opinion too slow for Windows 11, yet when I put Linux/ZorinOS on it cruises!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    A great day to day PC for basic users!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neighbor was retiring his old Gateway PC that had windows vista on it (yuck). He is an older gentlemen who all he uses his PC for is web browsing & pictures. I had some prerequisites for this PC purchase though. I wanted an SSD, more than 6GB of RAM & WIFI/Bluetooth. Certainly hard to come by in a lower end PC. But this HP has surpassed those expectations and then some. The M.2 SSD was a nice surprise much faster than SATA. The PC is very light weight and has lots of I/O on the front for peripherals. The display model at my local BB was not set up so I took the liberty of setting it up to see how it performed. I could not believe this thing rebooted in less than 15 seconds. It's def no high end i7 or i5 but this Pentium Gold @ 4GHZ seems to bring some good bang for the buck. It is also very very quiet and there is room for expansion if so desired. The mouse is standard hp and the keyboard is actually pretty nice to use with dedicated buttons on it for various Windows 10 actions and applications. I was surprised to see that too. Also, not much crapware either. Just McAfee, ExpressVPN, and the tried and true Wildtangent but no games all removed without any issue. There is a handful of hp applications also installed. I just left them the can be useful *sometimes*. I think the only thing I am upset about is no CD/DVD drive but one can be added after purchase if you really desire one these days. All in all if you're looking for a new desktop to replace your aging Vista or even 7 machine I would recommend this one. It's fast and doesn't break the bank and should provide you with many years of service. I work in IT so I know a poor value PC when I see one and rest assured this is not one of them!

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Windows 10

    Rated 5 out of 5 stars

    "The Computer Chronicles."

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On July 10 my 13 year old tower was pronounced DOA by the Geek Squad member I brought it to! I bought a replacement for my old friend on the spot. After a few days of struggling with Windows 10, I brought it back because it was slower than the dead tower! ... I went online and ordered a replacement of the replacement. Picked it up a few days later, becoming a charter member of the "Computer of the week club!" ... This one was not equipped to connect wirelessly to my modum. I had to purchase a little adaptor, which helped. This unit was not much faster than the previous one and kept kicking me offline. ... Back it went and I ordered a 3rd replacement. It arrived without a port to connect my monitor! (Is there any way to use a computer without a monitor?) ... The store manager gave me an adaptor and it worked ... After a couple of days, it started freezing up on me ... I brought it back and the geek suggested I replace it!!!!!!!!! ... So ... I wandered around the store to avoid the torrential rain that had started. I encountered a saleslady and told her my long sad tale! .... She said, "Wait a minute" and scurried off behind the scenes! ... minutes later, she appeared with an open box HP that became replacement #4. I've had this HP for 2 weeks, and I believe it is a keeper!!!! ... It is FAST! No problem getting and staying online! Even the fact that it has no CD/DVD drive isn't a problem because I have an external one. Perhaps the other replacements prepared me for the Windows 10, but it is much easier to deal with on this machine. I need to thank all the geeks and sales people at Best Buy fpr their patience with this old lady!

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Basic needs that is expandable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents super quite and very fast boot times with the M.2 ssd threw in an additional 500gb ssd and the pc had spare sata3 cable so that was nice it does have built in WiFi which is nice and also a full size x16 pcie slot for expansion cards however there is only one but the power supply is small so I wouldn’t recommend any gpu that require additional pcie power All and all Great value for a pc everyday use, emails, browsing the web, YouTube, and buying stuff online Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great but barebones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $350 this is a pretty sweet computer. I got this for my gf so she could learn GIS and this runs the program well enough for that. I'm pretty into pc's and have opened it up and his two slots for ram and I think I'll be upgrading it to 16 gb of ram instead of the 8gb it comes with. It has one slot for a gpu too and though its pretty barebones I think it really gets its job done well. It also has the extra cables inside for upgrading storage. Since it only has like 250 gb of ssd I think it'll be well worth it. With all those upgrades costing around $100 (ram and a 1tb mechanical drive) I still think $450 is really good for this build for someone who's not gaming and doing more work related stuff. I might even buy a used gpu and pop it in there for extra help rendering who knows. It's a great albeit barebones build all in all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic functionality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kthis pc is great for personal use and basic functionality. I work from home it would not pass system requirements for jobs requiring you use your own pc. The processor isn't the right kind. There's no built in speakers you must use wired headset because Bluetooth compatibility is very badic and doesn't hold a good connection for high quality. But if you know how to build what you need.this is the perfect foundation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Good machine at good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, good performance, meets my needs all at a good price. "no box" special but it appears like new and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Loven it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer. so far it is the best one i have owned. I would buy it again. It was a great price for black Friday. A larger hard drive would have been better. It faster then my old gaming computer that I payed a lot for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phenomenal HP Desktop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a remarkable PC I love everything about it great first starter one all day plus I upgraded the processor to Intel-Core I5 and 2 8GB DDR4 Xlabs I believe still new at this first time ever doing all of this and it’s been a very fun experience with my nephew we’re leaning how to put new parts in the PC with out looking at videos because there is none for this PC M01-F1014 I should make one to teach everyone you can upgrade a lot of stuff I was going to do the intel-Core I7 but the I5 was on sale and it’s a beast for just personal use when I upgraded the power supply and ad a graphics card you will be able to game on here the graphics card I’m going with is GeForce 1030 and some people do AMD all matters on your power supply are PC only has 180 W and can upgrade to 310W so you know now plus you can add a DVD player and a memory card there is a lot to do with this PC and for the Price you can not beat it and just build it from there see where I’m going it’s built for you just add the good stuff for it while it’s at 349.99$ hands down great PC for anyone all day know questions asked I love everything about it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP G6400 SSD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first SSD drive purchase. I've always heard they were faster but WOW, this is so fast and quiet I don't even know it's running. It takes seconds to start up and shut down. I will never get a regular drive again. Been an HP and Dell customer for 30 years. Quality product and the price was unbeatbale at Best Buy. I do wish the case was smaller, but at least it is not heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    No cd drive

    Rated 5 out of 5 stars

    Great Value-but no Disk Drive (CD)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT - I had an all an one that failed after 4 years - I really only use my computer for email and bills and a few games and it is perfect-super fast = the only thing it does not have which I realized after - is a disk drive -so if you need a disk drive (CD/DVD) this would not make you happy.

    I would recommend this to a friend
  • Pros mentioned:
    Compact

    Rated 5 out of 5 stars

    Perfect basic computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PC for my elderly father. He just needed something for his online banking, email, and to play online poker. For that, this machine is perfect. The Pentium Gold CPU is fine, it's about as powerful as a 6th generation i5. Not bad. Having an SSD is a major plus because it boots up fast and updates install fast on it. Even though its a small SSD it's more than enough storage for his needs. It's very quiet and compact so fits easily on top of his desk. Plenty of USB connections in front and back. I plugged his existing wireless USB receiver into the front and his mouse and keyboard worked right away no issues. Overall no complaints about this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Setup

    Rated 5 out of 5 stars

    Great starter PC for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter PC for teenager. Easy set-up. Fast and enough internal memory for heavy online gaming. Can’t comment on quality of keyboard or mouse, because PC is being used with gaming devices.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    Great quality and value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for what I am using it. This is a value machine and for basic activities. I don't play pc games anymore so this is for accounting and document type items. Works great and is plenty fast for what I need it for.

    I would recommend this to a friend
  • Cons mentioned:
    No cd drive

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old desktop had Microsoft Vista and we were no longer able to get updates or protection from Norton. As I have an iPad and other devices, I didn’t need anything fancy. My daughter easily set up our email and internet without even contacting the cable company. We did buy a new monitor and it was compatible with my speakers. We were able to transfer a lot of data from our old computer via of an external hard drive. We downloaded the Microsoft Office program which is a yearly subscription and worth it. We also easily transferred our Norton anti virus to the new computer. The only thing the computer doesn’t have is a CD drive. It was not a big concern I don’t play games, watch movies or listen to recorded music on this computer. If you want a basic computer for internet and email, this is a good deal.

    I would recommend this to a friend