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Customer Ratings & Reviews

Your price for this item is $189.99

Customer reviews

Rating 3.9 out of 5 stars with 36 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the EliteBook 14" Refurbished Laptop for its budget-friendly price point. Many customers mentioned that it is a great deal. Customers also appreciate that the laptop comes with Windows 10 pre-installed. However, some customers have expressed concerns about the battery life, with some reporting that it lasts less than an hour.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Price, Windows 10

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Starts fast. Live Windows 10. Free security. My note 8 works with laptop. Just a perfect laptop. Price can't be best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a present for my son for college. Computer was as expected, was fast and worked great. Good size and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP - EliteBook 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 128GB Solid State Drive is great. Been using it every day since purchase date . Using it now. It does everything I need. I am extremely happy with it and I paid under $200. OS is Windows 10

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this price point, I didn't expect much but this computer has far exceeded all my expectations. Using it for basic internet and Microsoft Office applications, it works fast. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    A great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father who is taking a senior computing class. It’s working reliably and quickly. Especially pleased with the SSD. No worries about a hard drive crashing.

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Serving its intended purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable, inexpensive laptop to run an accounting program for a client. This machine, with its ssd fits the bill. I'm happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect - this refurb did the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something more than a cromebook and didn't cost $$. So this reburb HP Elitebook was a great option.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded software fine but had issues with updates. Battery last less than 1 hour. Computer runs good as needed..

    I would recommend this to a friend
  • Cons mentioned:
    Charger issue

    Rated 3 out of 5 stars

    The Good and the Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outwardly, machine in pristine condition. Internally, laptop shut down after initially running for a few hours. Customer Service said the power adapter was broken. Offered to send a new one. I became wary of keeping the laptop. Returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight, Speed

    Rated 5 out of 5 stars

    Excellent battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and toughness and durability lightweight to carry

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Windows 10

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SD drive is fast and Windows 10 great features. Lightweight and a good screen size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice little laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for media and office work. I have had no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    These are case by case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was fast and responsive, but some screen bugs forced me to send it back. These computers are a great deal if you happen to get one that works but the hassle isn't worth the gamble in my opinion.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had great hopes for this computer. However after receiving, realized no Camera to use for zoom, and other qualities didn't live up to my expectations. Which is why I returned and purchased a different computer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price for the power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the horsepower. Fast shipping. well packaged and clean for a refurb.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great product for the price so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price so far. Setup was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a refurbished laptop as well as the first one I have ever owned this has been an ideal purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10

    Rated 5 out of 5 stars

    Very good refurbished laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I wanted on a used computer. If I did not know it was used I would have thought it was new.Runs windows 10 great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frankhi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still getting to know it, it got a lot of thing I don't know how to use it. it didn't come with instructional manual

    I would recommend this to a friend
  • Cons mentioned:
    Dated casing

    Rated 3 out of 5 stars

    I would not do a refurbished laptop again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished technology is great but the external casing is dated and disappointing

    No, I would not recommend this to a friend
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