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Customer Ratings & Reviews

Your price for this item is $380.99

Customer reviews

Rating 3.6 out of 5 stars with 7 reviews

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57%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Battery, Sticker

    Rated 2 out of 5 stars

    Not worth to the money you pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put a big sticker on top of the lap top to cover the scratches, The sticker color and the Laptop color is not matching and displaying ugly. The battery is is in bad shape. Till now the the laptop is working fine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 5 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being refurbished it works great, although when the fan kicks on it is very loud but not sure if that's normal. Haven't gone through it fully but for my needs it works great

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    good for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy for business use, SSD is important when browse the websites

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor finish.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good deal. I took it back and bought a new hp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight, Runs perfectly

    Rated 5 out of 5 stars

    Perfect for school!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this computer as a gift from my parents to use for school and online classes because I overloaded with my old computer with games and downloads. I didn't know this computer was even refurbished until my dad told me! It's super light weight and runs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Refurbished condition, Warranty

    Rated 5 out of 5 stars

    Excellent HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a similar model HP Elitebook at work, so I wanted one to use at home. I found this model at BestBuy at a really good price. I was reluctant at first to buy a refurbished product, but I was content with the 12 month warranty. Laptop arrived in excellent condition, setup was easy, and I am enjoying my new computer.

    I would recommend this to a friend
  • Cons mentioned:
    Appearance, Coating

    Rated 2 out of 5 stars

    Might be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my friend. I was shooting video by unpacking it and i saw this scratch, not even a scratch, piece of coverage was missing. All over the laptop i could see scratches. I know the product is refurbished. But the coating might be better. My friend didn't like it, i returned the item. It definitely works, I switched it on once. The only complaint is the appearance of the item.

    No, I would not recommend this to a friend
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