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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 626 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Envy 16" laptop's performance, touch screen, and graphics capabilities, frequently citing its smooth operation and high-quality display. Many also appreciate the ample RAM and storage, along with its build quality and competitive price. However, some users note that the battery life could be improved, and that the laptop can be heavy and generate noticeable fan noise during intensive use. The device's tendency to heat up is also a recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 626 reviews
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat, Weight

    Rated 5 out of 5 stars

    Monster laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent and fast laptop. gets hot occasionally with heavy use, but that's alright. a bit heavy. all over really decent laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Processor speed

    Rated 5 out of 5 stars

    I love this Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking at this laptop for awhile. I needed something a little smaller than what I had. It is fast and processes apps like Lightroom and Photoshop with ease which is very important to me as a photographer. My old laptop would sometimes lag with it. The graphics card on this laptop is amazing. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Processor speed, Touch screen

    Rated 5 out of 5 stars

    Large screen with great sound and graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics, sound and speed are amazing. The size of the screen is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Touch screen

    Rated 3 out of 5 stars

    Solid machine, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really solid, high quality feeling laptop with outstanding specs. However, mind keeps randomly bluescreening and I've spent hours troubleshooting it. So, no too impressed. Build quality feels great! Super solid. Touch screen is fantastic and it's great to game on. The RTX 4060 can push a lot of games at high settings. Division 2 looks amazing on it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat, Weight

    Rated 2 out of 5 stars

    Tarnished excitement!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very excited about it seemed to have a bit of everything I wanted in a machine (except the weight) However, the Motherboard burned up after 3 months of use. Likely due to the RTX 4060 GPU not working properly when a higher demand was put on the machine. It got very hot! How will that affect the other components I don't know? Fortunately, HP is taking care of it (motherboard) as part of the warrantee (no Geek squad protection). I haven't gotten the computer back yet so the real verdict is still out (since Oct.) ...if it will be reliable? HP should have just replaced the whole computer at that stage being almost new and all. It has become a hassle at this point speaking with numerous techs, trying to find out the problem, get it fixed and retuned before 2024! HP stated they didn't have the motherboard available at this time? Aren't they a computer company? Fortunately, I still had some life in my old machine otherwise...!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with my HP laptop! Its sleek design, powerful performance, and vibrant display have exceeded my expectations. Whether for work or entertainment, this laptop handles everything effortlessly. The battery life is impressive, allowing me to stay productive on the go. The build quality feels solid, and the keyboard is comfortable for long typing sessions. HP has truly delivered a fantastic product!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great spec for an amazing price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop for my son. I had a budget on my mind but my son was keen to have a high spec. This laptop is below the budget I had on my my mind and exceeded my son specs. A win win situation. If I go and custom build a PC that meets this laptop spec it would have almost doubled the price. Please not that I bought this at offer during black Friday on July deals at around 40% off.

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The amazing HP.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is the best computer that I've ever owned. The 16gb of ram has been able to handle everything that I've thrown at it and the battery life is amazing. The only negative thing that I can say about this laptop is that it's heavy but that's not a deal breaker for me because of all of the pros.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Laptop I’ve Ever Owned!

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a 2K screen, a 13th Gen i9, and an rtx 4060 laptop gpu, wonderfully wrapped in an all metal chassis. After testing this device it can do anything from studio work to heavy gaming and I highly recommend this device to anyone who wants a slim workhorse that can fit in your bag.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Amazing Computer a Little Hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was instantly blown away by the performance of the computer while not being listed as a gaming computer it could easily fill that niche. Along with that the display is amazing but after a few 3D renders or some time gaming it will easily heat up fast. I would recommend buying a cooling pad for it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, so far this is what I expected from HP. The 400 nits display is wonderful, the brightness and graphics are on point, I love the speed of this laptop. A very good replacement for my 5 year old HP. My old laptop was a 17”, this one is 16”, no numeric keypad is also a disappointment. I had to purchase a wireless Bluetooth keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Get it on sale!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I can game on it, and use to for my cad stuff and 3d printing. Its super fast. I wish the hinges were a little beefier but theyre not bad. I bought it on sale so it was a really good price for an 4060. The screen is beautiful and it feels very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop for school and gaming. Just hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing laptop to handle heavy school work and games. So far I’ve only played overwatch on here and it runs beautifully when plugged in (which is normal). Only problem that this laptop gets really hot to touch but manageable if dedicated to keep playing.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Works great for engineering school work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop has been working perfectly for me for all of my school work and personal needs. I am using it while doing all of my engineering schoolwork and it has kept up and worked wonders. If I had to say something that I didn't like about it, it’d probably be the cooling. Once I try to play a game or load an intensive task, it will heat up but that is expected from a laptop. Otherwise, I have loved it and it works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Computer!!! I purchased this machine, after my old laptop could no longer fufill my needs. Ya’ll let me tell you that this thing runs like butter, it’s so fast, and really can fufill my tasks so easily. I’m very happy with my Purchase

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat

    Rated 3 out of 5 stars

    Hesitant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how simple it is to use, I like the quality of the image. The one thing I don't like is that the battery doesn't last very long when using it even when you select all the option of battery safer mode you will still lose a lot of charge using it, also the computer get so hot that if the computer was closed the whole computer is hot you have to let it test before using it, keep in mind that I wasn't using it when it happened so I don't know why it get so hot when not being used. But the good thing is that it doesn't slow down even it is very hot but as a customer I'm concerned that my device might not work for that long.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    you can’t be wrong with performance and price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent laptop, fast, ligth, touch screen and nice graphics….the only downside is the battery after of 2 or 3 hours of gaming is going to drain to 0 so if you going to use all day long keep it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Couldn’t be happier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting college just getting out of the military, I purchased this laptop for my full time course load. It has not disappointed one bit! Fast, reliable, and with touch screen capability, this laptop has all the tools I needed to be successful coming right into college.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    One of the best deals of my life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good laptop. Pros: 1. No overheating issues even why playing heavy load such as AAA titles. 2. Good battery life. 3. Great performance. 4. Two memory slots to expand total memory. Cons: 1. Little heavy but that is expected from the size of display.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop but little heavy. have to expect with power on board, but this helps it run cool, have lg gram it runs too hot for your lap.

    I would recommend this to a friend
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