Customer Ratings & Reviews

Works Great Big Screen and Keypad is great! OVERALL LOVE THIS LAPTOP

Using this laptop at this very moment. Works amazing. I love that I can use for school, work, and design. Also I love the touch screen option. Sometimes I am showing someone something on my computer I can click and scroll with no problem,

It's been great so far. Got it as an open-box for under sale price and it was in excellent condition. I've had it about 2 weeks. Not overly bloated with software. Starts up fast and has a huge 17.3 screen. That might be an issue for frequent travelers but this is a at-home laptop for us. The sound is so much better than our previous laptop. I just put it on the kitchen counter and turn on spotify and it sounds really full. It is compatible with thunderbolt docks. I have a thunderbolt 3 dock and this is thunderbolt 4 (is just the usb C type connector). I did have to install some driver software to get the dock to work properly. Just find your dock on HP support website.

The machine is fast and reliable to this point. However, there are some features that I am having trouble with. Such as the keyboard staying back lit. I am trying to find these answers. Overall, though, I like the machine. Windows 11 is a bit strange though.

This HP laptop has a large 17.3 screen. The speed is very quick. It actually mirrored my HP ENVY 4000 desktop. I rate this HP laptop high on my list.

Has a very clear picture and good size screen. Easy to navigate.

My experience at Best Buy when purchasing my new laptop computer was great. Salesman Kai was friendly and knowledgeable with no high pressure. I love the speed.My old PC had gotten so slow. The bright clear screen is great I love the convenience of the laptop.

5/5. If you want a laptop for gaming but don't want to spend thousands, this is the way to go. I only play Minecraft and The Sims on it, but it is perfect for those games. The graphics that come with the laptop are easy to update and look amazing compared to my previous laptop. I can finally play my games with the maximum graphics settings. I definitely recommend the protection plan, I was able to have someone remote into my laptop and help solve an issue I was having with ease. Overall I am super happy I purchased this laptop.

I find this machine hard to use and difficult to customize. The font too small and cannot be enlarged. i bought the largest laptop and cannot read any of the hp settings print. II replaced an hp laptop with this machine, i should have known the new one would not be user friendly

My new hp is incredibly fast. I love how it recognizes me from the moment I first touch the mouse. My Home Screen pops up and all the up to date software makes production extremely easy and so much faster than my old laptop.

I purchased this laptop on the recommendation of a friend. It is exactly what I needed for work and home. The size is a little large, but I was looking for something with a bigger screen than my last laptop. and this fits the bill.

Very easy to use and it is cost friendly.. Love the touch screen..

Easy to use. Plenty of power and storage. good backlight.

Fast smooth looks good huge hard drive and screen. Good battery life.

Sharp, clear images and print. convenient size, many, many features that even now, I have not fully explored, used or tried, to busy enjoying the ones I do know about and a few of the ones I have discovered on my own.

This is my 3rd HP Envy (I managed to kill the other two). Love the touchscreen and the 17" is easier on my elderly eyesight. Seamless online transaction, thanks Best Buy

Lightweight and fast, this laptop handles homework, research, and online classes smoothly, with solid battery life and clear display that make long study sessions easier and reliable.

Nice looking laptop, love the feel of the keys when you type. Screen images are sharp and detailed.

Love it. Lightweight considering its size. Very responsive and easy touchpad. Had an older model like this, so this is a replacement and I have to say it is greatly improved. Great battery life.

Bought this to replace my olde HP 17 in laptop that I bought 9 yrs ago on black Friday. What a machine, loved the olde one, but was starting to act up. Hard drive was finally slowing down, after 9 YEARS. Got my $ worth! I will continue to buy HP's great working no trouble... Wish I would have switched sooner, love the new keyboard. Larger size, smooth clicking! Touch screen is a must, lit keys, and size! Just love it Geek squad was great also! Made it so easy.