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Customer Ratings & Reviews

Your price for this item is $879.99
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The comparable value price is $1,029.99

Customer reviews

Rating 4.4 out of 5 stars with 1672 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY 17.3" Touch-Screen Laptop's touch screen, praising its convenience. They also appreciate its gaming capabilities, calling it a great computer for mid-level gaming. While some customers find the laptop to be heavy and not very portable, others are pleased with its price and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,672 reviews
  • Rated 4 out of 5 stars

    Great laptop, awesome graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great laptop. The only issue we keep running into is the mouse disappears and only comes back when we reset the device. Luckily since it's a touchscreen that's not difficult but still mildly annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy 17 inch Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the HP Envy has a touch screen. It is nice to type on keypad and to also input on to the laptop's screen. The key pad's back lighting is great in the low light settings I work in. it is very quiet and cool...it has not heated up with fan coming on as in the HP I replaced with this model...still learning Windows 10 so I do not know all of what this computer will do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great latop for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this particular HP laptop as it has a 17.3 inch screen which suits mine and my wife's needs. I enjoy the larger screen and the processor makes everything come in quickly and I am able to handle multiple tasks at one time. I also enjoy having the 16 GB memory 1TB hard drive. I have been able to store a lot of information and pictures on my system. The touch screen has been very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    great laptop computer for home/office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    larger touch screen is great to work with. excellent keyboard and back lighting allows work in low light surroundings. like speed of computer and storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's a great laptop, I had to return it because I needed at different touchpad...one with the right and left buttons included for Photoshop editing ....it's what I am used to and no time to retrain my brain

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! I love the sound and the speed is excellent. I really like the touchscreen part too. You definitely get your money's worth!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good powerful laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost more that we had planned on spending, but has the power we need and the built in CD/DVD drive. Works good so far. Can't wait to start editing videos with it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Portable

    Rated 4 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid laptop with a good backlit keyboard. Determined later it was not the best price. Not too portable but works for us.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Large Screen and good sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad product if you want a system that has a 17" screen. The sound is good and the feature are fine. The system does not operate as fast as would be expected.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Solid laptop for casual users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For most, this laptop will handle just about everything thrown at it. The i7 CPU along with 16gb of RAM is ample to keep the operating system and applications running smoothly, even with some reasonable multi-tasking. The dedicated Nvidia graphics card is just fine for video and light gaming, though don't expect to run the latest games on anything but low-end settings. The touch screen is responsive, but totally unnecessary, since this is not a 2-in-1 style that folds back into tablet mode, or even supports any type of active stylus. The screen looks nice and crisp, even though it is a 1080p resolution. Drawbacks are the speakers and hard drive, though. Standard plate hard drive included is slow and gets bogged down when not maintained. A solid state hard drive was highly beneficial in the overall performance of this machine. The speakers are Bang & Olufsen branded, though they sound to me like any typical mediocre internal laptop speaker. This isn't too much of an issue for me, since I'd normally be using headphones if I need audio, anyway, but it was pretty disappointing since B&O's other stand-alone products are so great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best lappy with best config

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lappy with the most latest configuration available at The best price.. Screen quality and command processing is too good.., but a bit slow at booting..

    I would recommend this to a friend
  • Pros mentioned:
    Gaming
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good size/performance. Lacks battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only down side to this purchase is the battery duration. Other than that, a awesome pc for both school work and gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, the quality and all. The only thing I don't like is the touch pad mouse jumps around a lot and the screen font changes randomly easily.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Portable

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the laptop, speed is good for what I have been doing up to now, will see how editing programs affects it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sad to report we are an Apple family however there are times when a PC is a necessity and for our embroidery business I needed a decent PC that could do the job and I am very satisfied with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is performing as would be expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is performing as one would expect from and experienced manufacturing company. My last experience with a new laptop lasted two weeks. HP has been able to again deliver an excellent product which I expect to last for several years,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    my nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the computer and asked if it would run an extended screen and was told "yes" - that it just needed a VGA to USB adapter. I purchased the adapter. I couldn't get it to work so tookcomputer and adapter back to Best Buy. In a few minutes the geeksquad person got it to work. When I got hom,e it worked. I hadn't normally powered down at night so a couple of days later I rebooted and got the screen of death. Took it in, paid an additional $280 to have Geeksquad coverage They wiped the computer clean though supposedly backing up and reinstalled windows 10. They couldn't specifically tell me what was wrong. The next day I hooked up my extended screen and later rebooted the computer and again got the screen of death. I talked with HP and finally figured out it was a driver problem with windows 10 which is a known problem all over the internet yet Best Buy plays dumb. I still haven't gotten the extend screen to work and continue to pursue the correct driver. I just don't expect to spend a $1000 on an HP laptop and additional monitor to get misinformation from Best Buy tech people. HP tech #1that I spoke to was excellent. tech #2 didn't have the skill to understand and help me resolve the problem. Perhaps I will be lucky and get tech #1 again. I will NEVER use the Geeksquad again. They are arrogant. I have asked to have my $280 refunded.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Storage

    Rated 5 out of 5 stars

    TERRIFIC NOTEBOOK GREAT VIDEO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS NOTEBOOK COMPUTER REPLACED MY DESKTOP AND HAS SIGNIFICANTLY GREATER SPEED AND STORAGE AND GIVES ME THE ADDED ADVANTAGE OF BEING PORTABLE..

    I would recommend this to a friend
  • Pros mentioned:
    Storage, Touch screen

    Rated 4 out of 5 stars

    Good laptop if someone needs big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed big screen and needed more space for keeping VM. Serves my purpose well. Little bulky for carrying around.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the crisp and true color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our photographer daughter after her laptop started having issues with her heavy workload. She loves how crisp and beautiful the colors are with this new laptop. She hates that she waited so long making her old one work. She loves HP brand and this is her new favorite. Her colors pop off the screen and it is much easier for her to edit with the touch screen. Takes a bit of getting used to but very nice feature.

    I would recommend this to a friend