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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1672 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY 17.3" Touch-Screen Laptop's touch screen, praising its convenience. They also appreciate its gaming capabilities, calling it a great computer for mid-level gaming. While some customers find the laptop to be heavy and not very portable, others are pleased with its price and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,672 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Envy laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a little heavy but I guess that what you get for such a large screen and touch screen, easy to use and very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my HP G70-467CI. I use both for work and have had no problems with the HP products. The extra memory, large hard drive, video and 17 inch screen on the new HP meets all of my needs for work. I do a lot of programming and scanning of documents with both computers. The G70 has worked great over the past 6 yrs and is continuing to perform well. The only thing that I had to do with the G70 was to replace the battery this year. I expect this will do the same

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Video card is good. The battery doesn't last more then an hour if you are you using video card

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very good computer. the hard drive it came with was a bit slow at times so I installed a ssd to speed it up

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little slow on start up. Still learning Windows 10. Love the back lit keyboard an touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User-friendly. Fast. I would recommend this for kids who are hard on technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had more features than I ever expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was at the high end of my price range but had the must haves that I wanted. Once home discovered more features than I ever dreamed. I'm happy that I didn't shop anymore or anywhere else as I feel this was the best I could have purchased for the amount I spent and the service was excellent. I love my computer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Hinge on Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop in Feburary 2016, but didn't even open the box until April. It was easy to set up and install my programs and files from a backup, and I've loved using this laptop until a week ago. I rarely close my laptop - just let it time out and turn off the screen. But last week, I closed it and when I opened it back up, I heard a sound like plastic breaking. I examined the laptop and found that a screw had popped out of the hinge that secures the top/screen to the bottom/keyboard. It's in a totally inaccesible area without me removing the entire top. The hinge has apparently broken, which is why the screw fell out. I'm sure my warranty is up, and the repair costs would be prohibitive. I googled the problem to see if I could repair it myself, and there are tons of complaints on the HP website about this defective hinge. HP will repair the hinge, but it means sending them my laptop for the duration of the repair, plus paying HP $200 to fix their defective part that failed. I hope Best Buy holds HP's feet to the fire because I'm worried this hinge problem will eventually cause damage to a cable or card inside the laptop unless it's fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Exactly what I was looking for !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier than windows 8..... Large screen and very clear picture. ..Love the touch screen and lighted keyboard ...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Amazing screen!! It is a portable PC!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast, has a big screen, and I can move it around!!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 5 out of 5 stars

    Good laptops great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the laptop my husband wanted as an open box item. He will get a faster hard drive but overall likes the laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, but idk about the other products I originally bought a Toshiba laptop from Best Buy and I received it broken it would not load at all past a certain page. So I returned the Toshiba and got an hp laptop and the screen had issues so I went back to Best Buy and had to return that one for the same hp and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Products are Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has really stepped up their game the last couple of years. I have an Envy Desktop and an Envy Laptop so I really had no reservations about getting an Envy Printer. The Desktop and Laptop have been amazing no issues with either. The Printer makes very professional level pictures and printouts. The ink replenishment program is a bonus, I am never out of ink and no longer have to pay outrageous prices for ink refills. I highly recommend HP Envy line of products.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Windows 10 is not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on the laptop are great. Not to happy with windows 10. Touch screen works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase and how it performs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems and the performance is awesome so far. I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade and Fast Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop only one thing could of made this even better a Blu-Ray player and burner but its ok. All in all the laptop is awesome the keyboard lights up with f5 love its white led looking lights the sound from the Bang & Olufsen speakers are the nicest I've ever heard. Oh didn't even know this laptop had Bluetooth didn't care but now that I know I cant live without now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptop I have ever bought...like the size for a home computer

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for online college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is taking college on line, he wanted this computer for the memory and speed. Great resolution and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop very easy to use and you can use touch screen or key board. I highly recommend this product.

    I would recommend this to a friend