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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1672 reviews

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90%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ENVY 17.3" Touch-Screen Laptop's touch screen, praising its convenience. They also appreciate its gaming capabilities, calling it a great computer for mid-level gaming. While some customers find the laptop to be heavy and not very portable, others are pleased with its price and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,672 reviews
  • Rated 5 out of 5 stars

    An excellent desktop replacement!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for home or work use. It's not a throw in your bag type, but a good laptop to replace an old desktop computer. Fast, great video, and sound quality is very good.

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 2 out of 5 stars

    Hard Drive issues 30 days into buying it...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I stated, began having issues 30 days after getting laptop. Features and unit itself is amazing when it works, but hard drive issue made unit unstable and HP was not able to correct on line. Returning unit to Best Buy today after finding out that it has already been discontinued by Best Buy. I will need to exchange for similar more costly model available now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, HP is definitely my go to for laptops, they do their own updating of HP utilities so I don't have to and last for many years with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Everyday Laptop!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has suited my everyday needs. As you would expect, it doesn't do massive high-end stuff, but it does get by with everything I need to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years and still as good as New

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years and still as good as New... No complaints and the Geek Squad is great as well if you do need help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old. So far he enjoys it. It's user friendly for his age. Good purchase so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has a cd player. Hate that the camera doesn't always work due to Microsoft patches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was dreading getting a new computer but on the other hand it was very easy to use for me!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This touch screen HP computer is a quality piece of electronics. I recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for me!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger screen and the touch screen capabilities. I work from home and really like the versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is used for business and has worked flawlessly. I had a dell before and went to the HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for most?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop just over a month ago and since then it's worked for the most part. For general programs it's great. However whenever I try to stream ANYTHING(music, movies, videos) it freezes. If you plan on listening to music online or watching videos, choose something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a teen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a teen. My daughter love this laptop for all of her school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loaded and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this 17 had 16 gb of ram, then the banh and olfsen it is awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    really bad backlight bleeding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First computer had bad backlight bleeding and yellow tint on screen. Brought it back for another, same model, worse backlight bleeding on startup. This would have been my second HP, but after having problems with two of them straight from store, I wil not buy another!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop with plenty of space and memory. Love the 3D camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop; and great price. My son loves it for college work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good computer for the price, lots of power to get the job done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For processor power, storage and features it's a good value. The onboard mouse is a nightmare however which is why I gave it a 3

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should Be Way Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, this computer cost $1000...it should be AWESOME, in every since of the word...fast, crisp, nice speakers, no real issues watching videos on Youtube or Netflix....not so with this computer. Also, I can only use this machine on the second floor of my house...yes, no internet action on the lower level. I never had this issue with my Dell, which was half the price of this. I will never buy HP again!!!

    No, I would not recommend this to a friend