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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the large screen, saying it's wonderful. They also appreciate how easy it is to use and the crisp and clear graphics. However, some customers find the laptop to be heavy and have concerns about the touchpad and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 747 reviews
  • Rated 5 out of 5 stars

    This product replaced my cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to watch pretty much everthing I watched with cable TV and am very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased to pick up in store after ordering online. Product was nicely packaged and ready for pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good features and touch screen is great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good update to last HP we had. Vivid image quality and fast processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with this laptop. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old laptop for my work at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multi tasker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that would not slow down with multiple windows running at once. Not disappointed at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works very well as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, but has a sticky dvd door. I replaced the disc drive for SSD

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop. It's not the best, but that's why it's not expensive. Does what I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase and the sales person I worked with and would recommend both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good laptop. Not heavy which helps me taking from place to place. Enjoying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good visual use and easy to Read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good transition item and no issues with programs. Came with Windows 10 and other programs transitioned well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trade so I use this plus 2 other monitors. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD COMPUTER FOR MODERATE USE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the latest version of a computer that I have been using for a number of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, a little bigger than I anticipated. Overall, good purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, Easy,Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is so easy to use for a beginner like me. Clarity of screen...excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the laptop. service was great. nice employees. they did a tremendous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best, Hands Down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products from great companies. Awesome customer service. Highly satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweet laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after having a 500 GB solid state drive installed, this laptop is lightning fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality on large screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro - Picture quality is awesome. Great apps included too. Con - Laptop is heavier than I anticipated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, works amazing, worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, incredible performance, I think this would be a smart option

    I would recommend this to a friend
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