Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2727 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's touchscreen, performance, ease of use, and battery life. Its lightweight design and attractive price point are also frequently praised. While some users noted occasional fan noise and heat issues, these concerns were less prevalent than positive feedback. Overall, the laptop receives high marks for its combination of features and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,727 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great puro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it and so far very good, fast, and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy “My Go To”

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered for my son and online schooling. Has been an absolutely awesome laptop. No issues everything he needed and wanted and still going strong. Great product and Best Buy has ALWAYS been my “GO TO”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and my experience at this particular location was perfect. I cannot say enough abour the excellent service i received.I will forever buy all my products from Best Buy at this location specifically. Keep up the great work. I will see you soon for my tv and camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop especially the 400 nits display screen which does 4K video justice compared to other similar models. The B&O sound is good but not audiophile as the name would imply. Overall really pleased especially when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Communication UNSATISFACTORY !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my computer just fine...However, when it was being worked on by the Geek Squad, I COULD NOT RETURN THEIR CALL...This is very disappointing and unacceptable practice by your organization...If your store policy is not changed, I will not be shopping at Best Buy anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just like mcbook that I had design is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for me works better its have touch so use easily

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop so far. Fast, reliable, and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Enough power and reliability for most non gaming u

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mid range power. I only wish it could have 32g ram but 16g is more than enough for most people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Student computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for student. Easy to use and work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy is DOPEEE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oops I reviewed my laptop under the wrong one so here is another. I loveddd the rep that helped me, meka I think was her name! She got me one heck of a deal, we laughed and shared experiences. I needed a new laptop and I walked out happier than expected. She needs a promo!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and operator friendly for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not purchased a personal laptop in many years. This hnt. The keyboard is comfortable with minimal adjustments. The only critique I'd have here is that I'm not used to such a large mouse pad, so my hand can sometimes rest there and accidentally cause things to happen. I'm adjusting. Excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great price, highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so my needs have no complaints what so ever so far very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great had a few glitches but had purchased the full geek squad plan and they where very helpful Dave and especially Vicki in Everett, Ma , She was so helpful understanding and non-judgmental that's what sold me. thanks everyone sure i be seeing more of you, john

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    envy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it runs good. does the work. the speed is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice!! Is Best Buy! Super center.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Best Buy has the biggest and most awsome selections of all your family needs when it comes to electronics I love my new hp! Touch screen laptop thank you Best Buy ! For being a super store for all my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such ease of powering it up the first time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The walk through of turning the computer on the first time was so easy. The step by step directions were to easy to follow. I love the face ID it has to unlock the computer. I haven't had a whole lot of time to play around with it yet but I'm sure I will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    HP - Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer with good speed. It was ready and waiting when I got to the store to pick up.

    I would recommend this to a friend
Sponsored