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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 890 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 890 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Was relatively cheap, works great for school and personal use. Would recommend! The battery is also amazing and it charges quite fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Versatile Laptop. I love to use it to search new recipies!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and amazing touch screen it laids fast the keyboard lights up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has been great! Great customer service at the store when purchased great customer service through geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Did not like the Geek Squad that i pay for. Wanted $200.00 more to help us set up and transfer info from other computers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Workhorse for Chem.Eng.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new computer with real power for her Chemical Engineering classes (400-level). After having a similar HP for 3 years, she wanted to update. This is a workhorse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my new HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. Better than I expected. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love 2in1 ability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Badly in need of new computer & found the Envy 2in1 -very happy with ability & ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reasonable priced laptop easy setup for what I want

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computing power for the value. Fast & a great display. We won't outgrow this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and the screen is perfect. Any problems

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new laptop!! Forgot how fast they can be...not mention all the latest features!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer really fast and great price I have not had any issues with this computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade from my Acer laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my laptop. I've had it nearly a year, and it's still going strong. When I first got it the cursor kept disappearing - not sure why. Now, everything seems to be working well. It does get a bit warm, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this computer. Had to get used to it for little while, but it seems to be what I was looking for. Easy to use and when I needed help with something the support was really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be careful of up charge for Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good. Best Buy Geek Squad is awful. Paid for software to be loaded on the new laptop. Picked it up and was told I had to load the software. I paid for some Geek Squad service along with extended warranty. When I call Best Buy in Salem, NH to talk to a manager I am placed on hold with a repeating message of all reps are busy. By the 25th repeat of the message I get disconnected. I have yet been able to connect with a human when I’ve called no less than a dozen times since buying the laptop!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and efficient machine. The touchscreen it’s excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Its fast and has a great screen picture. Holds all my programs with room left. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16in HP envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for going back to grad school. I like the feature which allows it to fold to a tablet shape for easier reading of textbooks. The picture quality is very clear which is an added bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP-Envy 2-in-1 16"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Envy 2-in-1 Touch Screen and I love the brand. This is a great computer for me to use for home use.

    I would recommend this to a friend
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