Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
Clearance
The comparable value price is $1,169.99

Customer reviews

Rating 4.7 out of 5 stars with 891 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 891 reviews
  • Rated 4 out of 5 stars

    Be careful of up charge for Geek Squad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is good. Best Buy Geek Squad is awful. Paid for software to be loaded on the new laptop. Picked it up and was told I had to load the software. I paid for some Geek Squad service along with extended warranty. When I call Best Buy in Salem, NH to talk to a manager I am placed on hold with a repeating message of all reps are busy. By the 25th repeat of the message I get disconnected. I have yet been able to connect with a human when I’ve called no less than a dozen times since buying the laptop!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Replaced my 12-year old computer with this one and cannot believe the speed and capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have mine till today. Best purchase ever for school

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very happy with computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer. All 3 of my kids each own this computer and are happy with it for high school and college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my new HP laptop, I use it daily. Very versatile and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, not heavy very light.. love the color

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Better than iPads

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed! I love the touch screen! There’s so much this laptop can do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp envy 360

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Meteor Silver is very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very easy to use. Flexibility from computer to tablet handy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the thin profile. The display looks good. The touch panel seems a little finicky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this 2 in 1 16 inch laptop for 3 months now and i must say there's nothing to dislike about this laptop.watchinh movies on the 16 inch screen on 2 k is just soooo pleasure experience and qhen in 360 tablet mode ....there is no need of a samsung tab or a 13 inch ipad.this has everything u will want and need ....easy to use ..powerful and well built.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Price performance advantage when in promo.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, display color render seems dull in comparison to other competitors. No fingerprint sensor. Could benefit from a network port which is missing. Cannot expand RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great performance

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Good performance. Small things I noticed: speakers seem weaker than my last PC and sometimes the hinges don’t hold the screen up but I just handle it more carefully

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love HP !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP laptop, great for school work and writing papers!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and clan play most non AAA games on it. Great for my school work and most other things. I got a deal on it so I’m super happy with it :)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    excellent Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Really fast and convenient. gift for daughter an she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love my computer, it’s great, covers all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    all as described

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All great, easy to use, fast speeds, backlit keyboard awesome, price was great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for everyday tasks and casual gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP ENVY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to use, compact and exactly what I needed.

    I would recommend this to a friend
Sponsored