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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $1,169.99

Customer reviews

Rating 4.7 out of 5 stars with 890 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 890 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really affordable compared to the value of it, and I love and enjoy everything on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working awesome. Better then expected. On time delivery love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool and its useful and i helps a lot. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop i loved i love work now, i love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for personal and professional use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 2-in-1 16" 2k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I absolutely love this computer and the AI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cost effective laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the laptop as expected in an expected well packaged box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes great computers and printers. Best Buy staff were friendly and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Just what I needed at a great price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hairperson

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Really like the HP brand. One thing I miss is the side number pad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance for average business usage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for business use, to replace a 7-year-old desktop. I'm returning it today after using it for 3 weeks. Even with 16 GB of RAM and Ryzen 7, it was unable to handle all of the tabs and business apps that I need to use. None of the apps are huge memory hogs -- Canva, a website content management app, project management app, Gmail, Google Drive -- but I had to constantly close tabs and apps just to get it to work properly. Very obvious memory issues (broken graphics, icons in Gmail appearing as words, webpages appearing as text). I finally gave up on it when it was unable to run reports from a database -- it constantly crashed attempting to format the data into reports. And, just to put the nail in the coffin, the resolution on the laptop screen suddenly became super-pixelated. Switched back to my old desktop with 16 GB RAM and a Ryzen 3, and it is easily able to handle everything that paralyzed this laptop, and more. I'm used to hardware working well out of the box but this laptop had tons of issues and is unusable for average business needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazaballs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this laptop, couldn’t be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer for your money hands down! Would definitely buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster delivery and packaging was very great! Really enjoyed it! Thank’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price i was able to get it (800). Just upgraded from my old hp and this computer hasn’t given me any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a replacement for a rather old HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been a little slow to put this beauty to any serious work. Good start and a fine price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. Great choice. I wasnt sure but was convinced by the salesman that this was the one to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Riley Vigil - Sales Associate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales associate, Riley Vigil was awesome! Answered all my questions. Explained all of the features really well!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just open the laptop. Look great, can't say anything yet. I will let you know more after I use couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Envy 360 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a great buy. My first laptop and I am glad I bought this model and size. Music sounds great.

    I would recommend this to a friend
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