Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.6 out of 5 stars with 1963 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Envy 5014's excellent print quality, ease of use, and reasonable price. Many appreciate its wireless functionality and compact size, making it ideal for home use. Positive feedback also highlights the straightforward setup process and quiet operation. While some users noted minor concerns about the paper tray's capacity and sturdiness, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 1,963 reviews
  • Rated 3 out of 5 stars

    Average printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed with the print quality of this printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Blah

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs out of ink quickly, otherwise seems ok. Easy to connect to phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok ink is expensive for this but work well good for small jobs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted one year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for a year. After that it is total crap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for daughter to use at college. Works well, but ink went fast.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is terrible. Every time I try to print from my computer, there is an error. The HP Print and Scan Doctor app can't find a problem. I can download docs to my phone and print from there, but in the middle of printing a 30-page document there was a paper jam. After I got it cleared, the printer cancelled the printing 8 pages short of the total. There is no way in the app to select a subset of pages, so I have to print it all over again. Be warned. HP Printers = waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good printer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of subcription based hook, you have to call to cancel for free prints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didnt use it much

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    confused on how the free ink works, not sure so returned

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like that it is a all in one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas gift for my mother so I will let you know in a few weeks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok printer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is ok for the price. It a little slow but can manage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use this printer yet. But HP is a good company

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    print quality can improve given price was on sale cannot go wrong

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend this product.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer, though set up correctly, shows that it is connected to wifi, yet, it refuses to print. While googling on possible troubleshooting options, I have found out that multiple customers reported this issue. In order to make this device do its work, I had to download the software every time I needed to print something. Before every use, this machine seems to "forget" all its previous settings. Do not recommend this pain in the neck to anyone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Much larger than it appeared.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too large................................didnt luke the picture.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    barely does what is expected

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    barely does what is expected but great value for price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good item for college students.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter in college as it was adorable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for entry level only.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives the basics, but no real bells and whistles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for minimal usage to people and easy handling

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A NIGHTMARE to set-up! Six hours to set-up!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a ok printer but we received terrible service during the purchase from Best Buy! Then over 6 hours to set it up!!! We'll be purchasing a different brand from a different retailer next time!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Difficult to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an old version series go 50... and I found it a little bit problem to set up wireless . After 10 times I tried still can not connected to my wireless I return the merchandise.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Bento.

      I am so sorry you had difficulty setting up the wireless connection to your printer. I can see how this would be quite frustrating. Although you returned the printer, if you give HP another chance in the future and encounter wireless setup difficulty, these suggestions might help.

      First, you can find troubleshooting guides on setup and wireless connection as well as user manuals, tutorials and other material on this printer here:
      - support.hp.com/us-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/30206161

      If you have questions or need further help troubleshooting, you can reach out to us directly. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP

      Keith
      HP Care
      hp.com/support HP