Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,380 reviews
  • Rated 5 out of 5 stars

    Great little laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time laptop user and I really like this one. Easy to use and very pleased with the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop for my business!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my construction business,and it fills all my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother entering a respiratory therapy program. No complaints so far! Great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computing Equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of computer equipment was easy and the sales person was knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was bought for my son. says everything is working great especially for the reason we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for doing office work. Runs the software needed to keep my engaged in the workday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had the laptop that long, so I've really have a chance to get some good use out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast for the money great screen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AMD is a very well rounded processor and gives you the performance you need to multi task on a great budget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop but the screen colors are not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but the screen has very bad color reproduction. I ended up returning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Given bad instructions on Skype use, but when called Geek Squad again...instructions given worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for HS Senior

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for accounting classes in HS and college. Not too heavy if it needs to be carried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPLaptop

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Speakers great. Perfect size for laptop or desktop. Plenty of power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working from Home.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work too. This computer has everything you need for school, work and home uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great computer so far! I love the bigger screen and the lighted keyboard! Easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit too heavy.,.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working computer. Serves the purpose. I little on the heavy side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to up grade my old laptop, best buy had great selection and found what i was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm happy with my choice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very functional computer. Its weight isn't ideal but I'm happy with my choice.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Skip HP computers completely

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very poor laptop. I had to trade it in within the first few days of owning it. It has a weird bug that it will update out of sleep mode but won't go back into sleep mode (closed) and then overheat. Never leave it plugged in while unattended. It will randomly go into airplane mode. But the biggest problem I've had is the keyboard. It will randomly turn off for no reason. The shift button will get stuck down and you won't be able to use the mouse while it happens. There is no solution to this online and it is a common problem. It will also run super slow input on the keyboard and you will miss key presses occasionally.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Luv it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very happy with it works perfectly and the family loves to be on it when I mmm not on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good, no isuues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop we wanted was sold out and no longer going to be stocked but this one seems to be as good

    I would recommend this to a friend