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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,380 reviews
  • Rated 4 out of 5 stars

    Sabz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Having trouble with Microsoft store charges on my credit card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than I expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying my touch-screen laptop, easy to set up and maneuver. Versatile uses!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with my new Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up. Quickly charges & then holds the charge very well! Fairly light weight & reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new computer. The Geek Squad was very helpful in setting up my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I have ever owned. Setup was super easy and fast, and it has been working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited to buy again because I was recently told that this computer is very good for any job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ive ever had period! Its the best ive had from hp yall really outdid yourselves

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spanky

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to buy tablet. Screen not bright enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop for School Teacher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for distance learning. It can run several programs at a time. Very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Fast, perfect, the computer like because super light is 2x1 tablet an laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has many great features and is made of quality material. Great computer for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning to use it but so far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a great display. I’m still learning to use it but like it so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with this envy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty disappointed in this purchase. I was so excited to get a new laptop, but the same week I got it, I had issues with wi fi connectivity. It continually had to be reconnected. Apparently this is a common issue with this model. Very irritating when its mainly used for work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    M y new trading laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to trade stocks, it runs the software with no problem and with just using wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the money easy set up with voice help along the way love the folding display

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it does what it supposed to do , but the quality looks a bit cheap .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The start-up program walked me through everything needed to get up and running. Very good computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly for a new laptop owner! Taking college classes and it’s keeping up with the online class demands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a computer for home use and this works great. The staff at Best Buy was very helpful in assisting us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twice is nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy So good that we actually bought a second one for the other office personnel

    I would recommend this to a friend