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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,379 reviews
  • Rated 4 out of 5 stars

    Overall, very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but didn’t realize, until I got it home, that it doesn’t have a built in disc player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a college student!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great oh laptop for my college student. She loves it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twice is nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy So good that we actually bought a second one for the other office personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price with good power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful gaming laptop. You can’t miss if it is on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. very easy to navigate and it's very light weight which makes it easy to store and carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this practical computer. Im looking for there and finally i founded. A good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the light weight and ease of use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is very lightweight and has proven to be pretty easy to navigate for some who is not tech savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall its a good machine. A bit heavier than i like but it offers what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my niece

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece asked to buy this one for her, and she is very happy with it. Great price, very good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beginners

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for self-employed people who are looking to find ease with navigating their busniss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a work at home laptop and it has worked for everything I needed it to work for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful, but a defect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it's worth, this did seem like a great laptop out of the gate. Fast boot time, decent ram and storage and sleek design. The one I bought though had a defect, and I went with something else. If you get one with no defects, I'm sure it's worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed with this envy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty disappointed in this purchase. I was so excited to get a new laptop, but the same week I got it, I had issues with wi fi connectivity. It continually had to be reconnected. Apparently this is a common issue with this model. Very irritating when its mainly used for work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what I wanted going in, and was able to get in and out under 15 minutes. Product is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast excellent resolution quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above for my review, did a great job downloading all the data from the old computer to the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavier laptop than I usually have used, however I enjoy the screen size and tablet mode!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP ENVY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP had a hardware problem with the touch screen. After several hours of trying to solve problem by using HP suggestions. Had to call with HP techs who after 35 minutes said it was a hardware problem and return it for exchange. BestBuy was gracious and exchanged the laptop via pickup several days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for first time computer owners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It has lived up to the expectations I needed it for and it’s great for college students!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just for a home laptop for work and for bill paying just light duty stuff and it has been great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for all my college courses!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for my college courses and whatever else I need to access it for.

    I would recommend this to a friend