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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,380 reviews
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, easy to navigate and put things in order however you like to set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Individual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer had a buzzing noise and I had to return. The second one is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's exactly what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son researched this for me and it is truly the best for work and play. I truly enjoy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP- Envy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fun laptop to have and great for school and work projects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavier laptop than I usually have used, however I enjoy the screen size and tablet mode!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok, but for some reason, it is very sensitive to touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast excellent resolution quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See above for my review, did a great job downloading all the data from the old computer to the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything my daughter wanted in a laptop and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 2-in-1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from a Chromebook to a Laptop for my daughter. this as an amazing 2-in-1 laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for home use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Wanted a bigger screen but she’s glad we got this one instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! It does everything he wants to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally in love with this laptop it is very versatile and what is able to accomplish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for all my college courses!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for my college courses and whatever else I need to access it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop help

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the service of Best Buy and the price and ease of use of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so happy with my new computer its user friendly,and very functional with my new business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for basic uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great computer for anyone who doesn't need lots of extras to do basic things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what I wanted going in, and was able to get in and out under 15 minutes. Product is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Average user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a timely fashion. Easy purchase. Sales person was very helpful and noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on this laptop is great. Comes with everything you need and it’s the perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and great looking. Salesman was very helpful. Love Best Buy !!

    I would recommend this to a friend