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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 4,379 reviews
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the online and personal customer service. Also the ‘in-machine’ maintenance routines

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touch screen is handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop features are very nice but I have only had it for less than a month and am already having issues with it crashing on me when I’m in zoom meetings and such. I also have a Software protection on it, so unsure why I’m having such issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Average user

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a timely fashion. Easy purchase. Sales person was very helpful and noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP laptops have come along way and is right up there with MacBooks. I use both and the HP works timelessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been good so far, I have not run into any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and great looking. Salesman was very helpful. Love Best Buy !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for home use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Wanted a bigger screen but she’s glad we got this one instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok, but for some reason, it is very sensitive to touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this compared to my older laptop. Very easy to set up and easy to download my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the big screen and keyboard. It is very lightweight and easy to take along with you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my daughter be able to work from home due to the Covid-19 “stay at home”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not shown how to operate my new computer/ It was hard to make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a fantastic laptop.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best I've ever purchase. It was expensive but it was well worth your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop the second one I had to exchange itthe first one cause touch screen did not work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for back to school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for back to school online learning, works perfectly with zoom and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great.....had to buy 2.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one for myself then one for my son. I hate all the updates but I guess that just pc's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job of coming up with a smart purchase with value ànd compatability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice for business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, it's a little heavy for the size of it but overall love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. The 3-1 functionality is amazing. The 4K resolution is fabulous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase and the staff was very helpful in guiding me in the right direction.

    I would recommend this to a friend