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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4380 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,380 reviews
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Not a gamer suits my needs for emsil snd household necessities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AMD :-(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never was a fan of AMD processors. so far its okay but cant say until its been sitting and running in full performance for a month. thus far functionality is okay but it lags when i have three to four programs open. does not process video surveillance softare very well....my 12 year old core i7 processes better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too slow for a R5 with SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and lightweight laptop. Compared to my Dell i5 8G SSD laptop, this HP is too slow, especially during multi-tasking process. Also the battery lasts about 3.5 hours, compared to my Dell that lasts pretty much all day. Otherwise, it’s a good starter laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Worst Computer Ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive almost had this for a year and have regretted it ever since. I wish I had bought the warranty, so I could exchange it for a different computer. The computer overheats every single day. I literally have tried every update available and there is nothing to fix this issue. The battery is a joke as well. I can maybe get 3 hours if im lucky. You have to be next to a charging outlet at all times. Im so upset with this purchase and I wish I wouldnt have settled on a computer. The past week the keyboard has not been working well. The keys get stuck. I only use this to check my email and craft. So maybe I use it like 10x a month. Should of spent more money and got the surface pro. I hear thats a good computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tailor-made for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed and wanted for both my business and personal necessities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and quite, so far so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a light, quiet and powerful laptop. So far I like it. Get it on sale if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast startup, like that the keyboard lights up. no waiting for pages to load up. great pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Donaldson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for all of the things I like to do. Very satisfied at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. The screen is amazing and the AMD makes it better. Best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for College students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son naught this for college, he loves it! It will definitely last him through college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Bought for my son to take to college to be able to use in his dorm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the speed of the ssd drive over the old hard drive. Love the 360 feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college bound young adults

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our son who is going to college in a few weeks. Love that he can use it as a laptop or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. It works precisely as I need it to. It’s quiet and does all that I need it to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy. Just what I need for all I do! Not to much not to small. Just right for me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke on first week

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tomreturn this for another laptop due to issues. I went through two hp laptops before finally settling on a Dell. This one had a USB c port issue. It stopped working after only a couple days of use. Tried every troubleshooting I could rhing of and had to exchange the laptop at the end.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very happy moth this computer is easy to work with I will recommended with my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMD Ryzen has come a long way and can provide comparable performance at a much lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a few glitches getting used to it, but now it does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for the Value! Was easently surprised at the capability and mobility of this product.

    I would recommend this to a friend