Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4379 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touch screen, fast performance, and affordable price. Many users appreciate its long battery life, light weight, and suitability for gaming. On the downside, some customers have concerns about overheating issues, microphone problems, fan noise, and occasional sound malfunctions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 4,379 reviews
  • Rated 5 out of 5 stars

    Compute

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy. Just what I need for all I do! Not to much not to small. Just right for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer HP Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer! It is working out great for grad school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids love it.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great. Love the way it looks. I would recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Not a gamer suits my needs for emsil snd household necessities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in july and its actually been really great for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast startup, like that the keyboard lights up. no waiting for pages to load up. great pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for College students

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son naught this for college, he loves it! It will definitely last him through college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP IS BEST

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Easy to set up and use. Easily connected to my WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer, Great processor. I can even play Sims 4 on it without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than my other computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning features. it is heavier than I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been satisfied with this laptop. Used for college student and so far has met all of her needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Two Issues with The Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two issues came up with this purchase and product. One, when talking to the sales associate, I showed him the four things that I absolutely needed in my new laptop, one of them was Intel chip (I have had problems with non-Intel chips in the last two laptops I purchased at Best Buy, plus I am a shareholder of Intel). He said the one he sold me had all the things on my list. True, except the Intel chip. I trusted him so much because he seemed to know his stuff and seemed to be on top of things. But when I got home I realized from the computer that it did not have Intel chip in it. Issue Number Two was the technical problems I have had with the laptop since the purchase in March 2020. And the Total Tech Support personnel was sparse and generally unavailable throughout the day with long waits after I signed up for that TTS service of yearly subscription at the time of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for your buck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMD Ryzen has come a long way and can provide comparable performance at a much lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer just what we needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for a work computer to convert between laptop and tablet. Very versatile and user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grand daughter in college. She loves it and said it is really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has everything you will need. Fast responsive amd easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tailor-made for me!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what I needed and wanted for both my business and personal necessities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Easy to use, ending up buying a second one for my mom’s birthday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the speed of the ssd drive over the old hard drive. Love the 360 feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new computer due to window software going to 10 and not supporting 7 anymore good choice.

    I would recommend this to a friend