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Customer reviews

Rating 4.6 out of 5 stars with 2045 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the Envy x360's strengths lie in its responsive touchscreen, impressive performance, and user-friendly design, making it a lightweight and convenient device. However, some users express concerns about the battery life and the absence of a number pad on certain models. While the audio quality has received mixed reviews, many appreciate the overall value and sleek aesthetics of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 270 reviews
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Perfect for being mobile!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy i7 intel processor, with 16 MB memory and 512 GB SSD has all the features that I needed and I really like the touch screen. It’s slim design is stylish and it’s easy to carry. I like the fact that it can last up to 9 hours on battery life. That’s a big help being on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Amazing laptop but no keypad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for the most part - I had an older Envy laptop model originally that got damaged and it was no longer available to buy, so I got what was closet in specs to it. It runs fast, the touch screen is nice, and it works really well! My only complaint is that there is no keypad, the older version had it but they’ve removed it from almost all of their new ones. I know this isn’t a deal breaker for most, which is why I didn’t let it affect my review, but I would’ve loved the laptop 10x more if it had a keypad, or if there had been one with comparable specs at the time with one. The keyboard lights up though which is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great multi-purpose laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale and feel I got a lot of bang for my money. The system drive size is sufficient (I use an external drive for storing large files). I use this for mobile music production and general office stuff. Works great for both. The screen size is perfect and the resolution and brightness are very good. I do wish it had an additional USB-C port since the power connection is via USB-C, but not a really big issue. Probably like most laptops the battery life could be better, but it's not terrible. The keys feel great and the touchpad is very responsive. I like the touchscreen feature although I don't use it a lot. Overall, a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop, easy to use on the ready!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching several laptop/notebook options on line and the seeing them in the store, I, a fan of HP products, made this choice of 3, which was the best in terms of the transport-ability, speed, ease of use from using a desktop and mouse to a laptop; this is a great transition for portability and of power, with a clean look and feel, crystal clear screen viewing and back lit keyboard, off and on camera options and a variety of other features. The touch screen is another great feature making this a very versatile computer for all kinds of work and uses.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Everything you need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything i was looking for. Its fast, great screen resolution, touch screen is a plus, and a great performance as well. Battery life could be better, but good enough for like about three hours.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I'm All About Envy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time fan of HP computers and laptop so when it was time for a new laptop I knew what I wanted. It was the Geek tech associate that pointed me to HP Envy and explained the difference between each HP laptop. I picked HP Envy because it had all the features I need and the touch screen sold it. I am very happy with my purchase and I did purchase the Best Buy protection which covered not only my laptop but all future electronics from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop so much. It’s big, so I only use it at home. Works better for me because I don’t want to damage it. It’s touch screen, which is just a fabulous bonus. I definitely recommend this laptop. HP is my favorite laptop brand. I will always stick with this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Envy 360

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Laptop honestly.It was touch laptop with long battery power. And the screen was awesome. Its very creative laptop with more additional features. I returned the laptop as I was not going to use the laptop frequently. So more frequent and creative users its worth money

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the best laptop All the features are stunning It is touch screen so it makes way more easier to do things 10/10 recommended

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s touch screen, the laptop folds into something similar to a tablet and has ports that can be use to charge my phone as well as my iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    home office sweet upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for home office with multiple monitors great for when travel is required

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Light,sharp and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap top! It is so fast and has a great picture! I love the touch screen too! It is very pretty as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very stylish and nice laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable to study and work, it could also be very useful to draw and design because it can be folded and used as a big Ipad. ☑️

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy Bday. HP has nice computlers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Bday gift for my brother. I have last years model with the 2k/3k monitor. Beautiful screens.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The Sims has never looked this good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a tech person at all but I’ve had very little to no problems with this laptop so far. I’ve had it for about 3 weeks & normally do school work and play the Sims lol. It takes a LOT to play the sims on really good graphics and take in all of my expansion packs and custom content; this laptop does a phenomenal job at running the game so smoothly. It does heat up a bit but it doesn’t sound like a jet engine or like it’s about to explode like many of the other reviews said. Also, a lot of the reviews were about the sound quality & the sound being muffled; i’d like to disagree. The sound is actually pretty good. The speaker placement is a bit inconvenient, which does make it sound muffled, but who’s really using their laptop speakers nowadays?! Learn to use your equalizer! Helps a ton with speaker & sound quality. The only problem I’ve seen with this laptop so far is its battery life. It definitely doesn’t stay charged all day but it doesn’t die out in a few hours either. It lasts a reasonable amount for me personally. I haven’t had any problems with the touch screen or the folding of the laptop or anything else. I’d honestly recommend for a fellow student/ Sim lover.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen, Weight

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an amazing laptop. It’s a good weight and size without feeling like lugging around a bulky heavy weight as a laptop. I do like that it has a touch screen and that it is a 360 but I don’t use that part often. The blacklit keyboard makes it look sleek as well. It is a fast laptop and also getting used to Windows 11. Decent size hard drive and ram is great for the price. If you are on the fence, don’t be. I’m thinking of getting another for myself and I’m a Mac User.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed, Touch screen

    Rated 5 out of 5 stars

    HP Envy 15

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One really outstanding laptop. Touch Screen, fast, reliable and long time lasting battery. Great performance. Size and weight are reasonably light

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen, Weight

    Rated 5 out of 5 stars

    great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is lightweight, sleek and has the latest speed for internet. It is fast for my needs and options such as touch screen and tablet make it very functional. Well worth paying a little extra.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 is a stylish and versatile 2-in-1 laptop with a sleek aluminum design and a 360-degree hinge for flexible use. It offers vibrant Full HD or 4K touchscreen displays, powerful Intel Core or AMD Ryzen processors, and long-lasting battery life. With comprehensive connectivity options, immersive Bang & Olufsen audio, and exceptional performance, the Envy x360 is an ideal choice for productivity and entertainment on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Happy and satisfied with the HP-Envy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer performs very well, when though our internet provider is slower than most, the computer does great for our usage. Primarily it is used for online access to research and gather information and scanning and transmitting documents. It does a great job, and it works wirelessly with our scanner/printer. I like the touchscreen feature and my husband prefers using a mouse, so we're both happy. The price was very reasonable for all of it's features, so overall we are very satisfied and happy with our purchase and would definitely recommend the HP-Envy touchscreen laptop.

    I would recommend this to a friend