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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $347.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.6 out of 5 stars with 2045 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Envy x360's strengths lie in its responsive touchscreen, impressive performance, and user-friendly design, making it a lightweight and convenient device. However, some users express concerns about the battery life and the absence of a number pad on certain models. While the audio quality has received mixed reviews, many appreciate the overall value and sleek aesthetics of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,045 reviews
  • Rated 4 out of 5 stars

    Computer buying best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Computer for the price. Service was good. Geek squad did their thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Highly recommend. Perfect service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My son is happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hp laptop due to all its great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS! even has facial recognition! good value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A really good laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the decent battery life, it is overall a really good laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is not very good. Hard to see... ........

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid school computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Works well for school. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, worth the purchase. No issues. Would recomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 15.6 i7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with good deal @ Best buy for Thanksgiving

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t matter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to approach / interrupt coworkers to get service. After that Good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Fast start up! Love the backlit board too!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop too slow and makes lot of sounds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good option, this Laptops's processing fan making lot of sound and its not been a year. I expect Best buy to take it more seriously when it comes to support for such products. Worst experience!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is everything it was advertised to be. 2 in 1 works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Serious Touchpad Issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my wife about a month ago. Nice machine with one HUGE issue. The touchpad is so bad, it often renders this computer totally useless. From random, rapid back and forth movement over something you want to click on to having to move your finger 4 or 5 times before the cursor responds at all, the issues have effectively made this laptop a desktop because it’s impossible to use without a mouse attached. I’ve tried every fix I could find — updating driver, adjusting touchpad settings, uninstalling device and letting it reinstall, etc.. nothing makes it any better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall I’m very pleased with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m very pleased with the products speed of memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Laptop meets specifications listed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A gift for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dependable laptop that can stand up to my wifes punishment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good laptop and great value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but it is heavy. Display is also soo good.

    I would recommend this to a friend
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