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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 3.8 out of 5 stars with 43 reviews

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79%
would recommend
to a friend

Customers are saying

Customers find value in the touch screen feature of the Geek Squad Certified Refurbished laptop, describing it as user-friendly. Many customers also appreciate the affordable price point and great sound quality. However, some customers have concerns about the battery life and the functionality of the mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-43 of 43 reviews
  • Rated 3 out of 5 stars

    good dedicated graph card so im told

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not pleased with the resolution. It came with its highest settings above recommended and the screen is white washed. there is also a problem with the touch pad. It needs many adapters to get what I want DVD player HMDI connecting another monitor and so for and therefore more cost better off buying a loaded computer. I did buy this online what do you expect.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    bad charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the laptop,works fine but i only get 2 hours battery life and it take up to 3 hours and 20 minutes to charge, that's stupid. they said in the product specs that I was to get a 65 watt battery they sent a 45 watt battery. now a HP adapter message pops up each time. WOULD NOT RECOMMEND THIS TO ANYONE!!!!!!!! had high hopes SUCH A LET DOWN

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great laptop and I would recommend buying!!!!

    I would recommend this to a friend
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